---
title: "1718CCG10 Extended hours for compliance activities"
ocid: "ocds-b5fd17-9f7b8b5b-669b-4baf-8563-369a88168835"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9f7b8b5b-669b-4baf-8563-369a88168835"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9f7b8b5b-669b-4baf-8563-369a88168835.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9f7b8b5b-669b-4baf-8563-369a88168835.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2018-03-15"
---

# 1718CCG10 Extended hours for compliance activities

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-9f7b8b5b-669b-4baf-8563-369a88168835

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## Summary

H M Revenue & Customs initiated a tender titled "1718CCG10 Extended hours for compliance activities" in the services industry, specifically under the category of research and development services. This procurement process, classified as a selective method, aims to gather insights on customer engagement for compliance interventions. The tender was conducted as part of a further competition within the BEIS Research and Evaluation Framework, with a contract value of £34,447.50. The tender period concluded on 19 January 2018, and the contract is set to run from 8 February 2018 to 3 August 2018, with the contract awarded on 30 January 2018.

This opportunity is particularly well-suited for small and medium-sized enterprises (SMEs) with expertise in research and consultancy within the public sector. Businesses that can offer innovative strategies for customer engagement, particularly in compliance-related services, will find this tender a viable platform for collaboration with a significant governmental authority. Engaging in this procurement can enhance a business’s portfolio and establish valuable connections within public sector contracting.

## Notice

HMRC is looking to understand how our customers would like to engage with us for compliance interventions, including the days and times our customers would prefer to communicate with us and the channels they'd like to use. The insight gained from this research will help us identify potential improvements to the way we engage with customers during an intervention. Additional information: This contract was let as part of a further competition within the BEIS Research and Evaluation Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fed3d058-9248-4372-9cad-f986f1b1fbdb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Mar 2018 |
| Submission deadline | 19 Jan 2018 |
| Future notice date | Not specified |
| Award date | 30 Jan 2018 |
| Contract period | 8 Feb 2018 - 3 Aug 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £34,447 |
| Lots value | Not specified |
| Awards value | £34,447 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M60 9AF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IFF RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 15 Mar 2018 at 15:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fed3d058-9248-4372-9cad-f986f1b1fbdb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fed3d058-9248-4372-9cad-f986f1b1fbdb
  15th March 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9f7b8b5b-669b-4baf-8563-369a88168835. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9f7b8b5b-669b-4baf-8563-369a88168835.json.