---
title: "Provision of Independant Complaints Advocacy Service (ICAS)"
ocid: "ocds-b5fd17-9f9f8be1-93aa-4f33-b097-526f97ac1536"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9f9f8be1-93aa-4f33-b097-526f97ac1536"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9f9f8be1-93aa-4f33-b097-526f97ac1536.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9f9f8be1-93aa-4f33-b097-526f97ac1536.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BARNSLEY METROPOLITAN BOROUGH COUNCIL"
published: "2019-01-11"
---

# Provision of Independant Complaints Advocacy Service (ICAS)

Buyer: BARNSLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-9f9f8be1-93aa-4f33-b097-526f97ac1536

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## Summary

Barnsley Metropolitan Borough Council is seeking to recommission its contract for the Provision of an Independent Complaints and Advocacy Service (ICAS). This procurement falls under the category of health and social work services and is located in Yorkshire and the Humber, United Kingdom. The tender was published on 3rd October 2018 and is structured as an open procedure, with a submission deadline for tenders set for 5th November 2018. The contract is valued at £225,000 and will commence on 1st April 2019, lasting until 31st March 2022.

This tender presents significant opportunities for growth, particularly for small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) that specialise in advocacy and social services. Companies that are experienced in collaborating with local authorities and managing health services will find this contract particularly suitable. The selected provider will be expected to enhance pathways and customer journeys through robust partnerships with other local services, thereby expanding their network and service delivery capabilities.

## Notice

Barnsley Metropolitan Borough Council (the Council) is looking to recommission it's contract for delivery of an Independent Complaints and Advocacy Service (ICAS). In 2013 responsibility for the provision of an independent advocacy service became the responsibility of individual local authorities. This contract is funded directly by the NHS. In addition to the ICAS service Barnsley has two other advocacy services, commissioned under a separate contract specifically; * Statutory Independent Mental Health Advocacy and Independent Mental Capacity Advocacy service for qualifying people; and * General Adults Advocacy service. This ICAS Service is not commissioned to operate a general advocacy service and is required to sign-post to and work with providers of the services detailed above. This ICAS service is required to develop close working relationships with other similar local services to support the development of pathways and improve customer journeys. Please visit https://www.yortender.co.uk for more information.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d80d3b40-4c8c-4497-b88a-a18247a31c2c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jan 2019 |
| Submission deadline | 5 Nov 2018 |
| Future notice date | Not specified |
| Award date | 6 Dec 2018 |
| Contract period | 31 Mar 2019 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £225,000 |
| Lots value | Not specified |
| Awards value | £224,267 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BARNSLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | BARNSLEY |
| Post town | Sheffield |
| Postcode | S70 2DR |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE33 Barnsley |
| Local authority | Barnsley |
| Electoral ward | Central |
| Westminster constituency | Barnsley North |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DIAL BARNSLEY |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 11 Jan 2019 at 08:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d80d3b40-4c8c-4497-b88a-a18247a31c2c
- 3 Oct 2018 at 15:13 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/235c25ac-bd4c-48d3-a0e4-e3c8cca86e80

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d80d3b40-4c8c-4497-b88a-a18247a31c2c
  11th January 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/235c25ac-bd4c-48d3-a0e4-e3c8cca86e80
  3rd October 2018 - Opportunity notice on Contracts Finder

## Notice URLs

- https://www.yortender.co.uk

## Provenance

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