---
title: "Crawley Borough Council - District Heat Network: Operation, Maintenance, Metering and Billing Services - AWARD"
ocid: "ocds-b5fd17-9fb83fad-1d67-467e-b868-579b3934a81f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9fb83fad-1d67-467e-b868-579b3934a81f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9fb83fad-1d67-467e-b868-579b3934a81f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9fb83fad-1d67-467e-b868-579b3934a81f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CRAWLEY BOROUGH COUNCIL"
published: "2021-07-28"
---

# Crawley Borough Council - District Heat Network: Operation, Maintenance, Metering and Billing Services - AWARD

Buyer: CRAWLEY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-9fb83fad-1d67-467e-b868-579b3934a81f

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## Summary

The Crawley Borough Council has awarded a contract titled "Crawley Borough Council - District Heat Network: Operation, Maintenance, Metering and Billing Services." This contract falls under the public utilities industry category and is based in Crawley, West Sussex, United Kingdom. The tender was conducted through a selective procurement method, with the award published on 28th July 2021. The contract period is set to commence on 1st February 2021 and will extend until 31st January 2031. The tender process is now complete and the contract has been awarded to Pinnacle Power.

This tender presents significant opportunities for businesses specialising in heating engineering services, district heating solutions, and related maintenance services. Companies that can provide operation, maintenance, and billing services for energy supply systems will find themselves well-suited to compete. The opportunity not only allows for growth through the provision of essential services to the district heat network but also enables businesses to engage in long-term partnerships with local government, which can lead to further procurement opportunities in future phases of development.

## Notice

Crawley Borough Council (CBC) is in the process of constructing a multi-phased town centre district heat network (DHN) which is being delivered via a phased approach over an estimated 5 year period. The first phase includes the design and build of the energy centre on the re-developed Town Hall site, along with the DHN which will service the re-developed Town Hall site, a combination of civic and commercial offices along with residential apartments located adjacent to the Town Hall and at the nearby Kilnmead Residential Development site. In all, Phase 1 will supply approximately 310 residential units and 10,887m2 of civic / commercial space. Following completion of Phase 1, the Council intends to construct the second phase of the DHN to serve the nearby Police station, residential development on Crawley College Car Park, Crawley College, Library and other connections around the town, encompassing at full potential build-out in excess of 60,000m2 commercial space and over 700 residential units. The design and installation of the DHN is being delivered by the CBC's development partner Westrock as part of the wider town centre development works. Following completion, CBC will adopt the DHN and take responsibility for the supply of heat to the various customers. CBC will be the heat supplier and, to deliver this function, CBC wishes to appoint a suitably qualified contractor to carry out the operation and maintenance of the DHN and provide metering and billing services to the end users. The contractor will be required to: o carry out a full O&M service, including providing all services required to operate, maintain, test, inspect, repair and replace the relevant components of the DHN. o undertake all scheduled and reactive repair works as part of the services. o provide a full billing and metering service including: managing and collecting charges under the Council's Heat Supply Agreements with the end-users; processing and taking meter readings; and setting up and operating individual customer accounts. CBC is now inviting suitably qualified organisations to submit a response to the pre-qualification questionnaire (PQQ) for this contract opportunity. The Council proposes to award a single contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ec4fc9e2-e320-418a-8d10-0dc3dbd97965 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jul 2021 |
| Submission deadline | 14 Aug 2020 |
| Future notice date | Not specified |
| Award date | 28 Jun 2021 |
| Contract period | 1 Feb 2021 - 31 Jan 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £920,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CRAWLEY BOROUGH COUNCIL |
| Locality | WEST SUSSEX |
| Post town | Redhill |
| Postcode | RH10 1UZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ28 West Sussex (North East) |
| Local authority | Crawley |
| Electoral ward | Three Bridges |
| Westminster constituency | Crawley |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PINNACLE POWER |

## CPV Codes

### Divisions

- 09 - Petroleum products, fuel, electricity and other sources of energy
- 38 - Laboratory, optical and precision equipments (excl. glasses)
- 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 42 - Industrial machinery
- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 45 - Construction work
- 48 - Software package and information systems
- 65 - Public utilities
- 71 - Architectural, construction, engineering and inspection services

### Codes

- 09300000 - Electricity, heating, solar and nuclear energy
- 09323000 - District heating
- 38410000 - Metering instruments
- 38412000 - Thermometers
- 39715210 - Central-heating equipment
- 42515000 - District heating boiler
- 44115200 - Plumbing and heating materials
- 44163120 - Distance-heating pipes
- 44163121 - Heating pipes
- 45232141 - Heating works
- 45259300 - Heating-plant repair and maintenance work
- 48444100 - Billing system
- 65000000 - Public utilities
- 71314310 - Heating engineering services for buildings

## Release History

- 28 Jul 2021 at 10:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ec4fc9e2-e320-418a-8d10-0dc3dbd97965

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ec4fc9e2-e320-418a-8d10-0dc3dbd97965
  28th July 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9fb83fad-1d67-467e-b868-579b3934a81f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9fb83fad-1d67-467e-b868-579b3934a81f.json.