---
title: "Project_25701 USS Business Analyst 2"
ocid: "ocds-b5fd17-9fc8d296-d1a7-4043-8fbd-ecbbab80c54d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9fc8d296-d1a7-4043-8fbd-ecbbab80c54d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9fc8d296-d1a7-4043-8fbd-ecbbab80c54d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9fc8d296-d1a7-4043-8fbd-ecbbab80c54d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2023-04-20"
---

# Project_25701 USS Business Analyst 2

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-9fc8d296-d1a7-4043-8fbd-ecbbab80c54d

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## Summary

The Department for Work and Pensions has completed the procurement process for the project titled "Project_25701 USS Business Analyst 2" in the industry category of IT services. The contract, with a value of £46,740 GBP, was awarded to Sopra Steria. The procurement method used was selective, with a call-off from a framework agreement. The tender period ended on March 1, 2023, and the contract period is from April 3, 2023, to July 7, 2023. The Department is located in Manchester, England.

This tender presents an opportunity for businesses, particularly in IT services and consulting, to engage with the Department for Work and Pensions. Small and medium-sized enterprises (SMEs) are specifically recognised as suitable for participation. Companies interested in providing support and improvements to digital chatbot services may find this tender suitable for their business growth ambitions.

## Notice

Provision of a Business Analyst working as part of an internal DWP project team, delivering topics and iterative improvements to the Digital chatbot and end user knowledge held within the ServiceNow toolset, working on a defined set of priorities owned and managed by DWP. Increasing self service and support improvements to the Digital chatbot including the introduction of new topics.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6992c893-42d3-4910-bce9-dcf70b9070f5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2023 |
| Submission deadline | 1 Mar 2023 |
| Future notice date | Not specified |
| Award date | 30 Mar 2023 |
| Contract period | 2 Apr 2023 - 7 Jul 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £46,740 |
| Lots value | Not specified |
| Awards value | £37,620 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3LR |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOPRA STERIA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Apr 2023 at 11:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6992c893-42d3-4910-bce9-dcf70b9070f5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6992c893-42d3-4910-bce9-dcf70b9070f5
  20th April 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e6572914-d37c-49be-bf51-5e82b820db13
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9fc8d296-d1a7-4043-8fbd-ecbbab80c54d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9fc8d296-d1a7-4043-8fbd-ecbbab80c54d.json.