--- title: "P5630 Out of Hours Noise Response Service" ocid: "ocds-b5fd17-9fcaed24-d389-4176-a2ee-eef436e6598d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9fcaed24-d389-4176-a2ee-eef436e6598d" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9fcaed24-d389-4176-a2ee-eef436e6598d.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-9fcaed24-d389-4176-a2ee-eef436e6598d.json" source: "Contracts Finder" current_stage: "Tender" buyer: "TOWER HAMLETS" published: "2020-03-26" --- # P5630 Out of Hours Noise Response Service Buyer: TOWER HAMLETS Current stage: Tender OCID: ocds-b5fd17-9fcaed24-d389-4176-a2ee-eef436e6598d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9fcaed24-d389-4176-a2ee-eef436e6598d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9fcaed24-d389-4176-a2ee-eef436e6598d.json) ## Summary The London Borough of Tower Hamlets is seeking a contractor for the "P5630 Out of Hours Noise Response Service." This tender falls under the services related to noise pollution category and is being offered via an open procurement method. The service will commence on 1st June 2020 and is expected to last until 31st May 2025. Interested parties must submit their proposals by the deadline of 24th April 2020. The successful supplier will provide essential noise responsive services to residents, ensuring effective management of disturbances during night-time hours. This opportunity is well-suited for businesses specialising in noise control services, particularly those with the capacity to offer responsive and flexible solutions. As the contract involves active engagement with the community and collaboration with local authorities, firms that prioritise customer service and community response, as well as those experienced in environmental protection, would be particularly competitive. This contract represents a significant value of £790,000, providing a substantial opportunity for business growth in the public service sector. ## Notice The successful company will be responsible for providing an Out of Hours Noise Response Service from Thursday to Sunday from 20:00 to 03:30. The Out of Hours Response Officers will provide a proportionate response to residents' reports of noise and disturbance in real time. Response Officers will be available to witness persistent issues and provide evidence in the event of prosecution and can be tasked to monitor noise from licensed premises, carry out pro-active noise nuisance visits and provide accurate information on the Night-time economy in Tower Hamlets. The Response Officer's notes and witness statements can contribute to case investigations and provide consistency to the Environmental Protection Team. LBTH commitment to an out of hours service gives residents the assurance at there is a service for them outside normal hours at a time when noise can be very disruptive to residents. This contract is for the appointment of a single supplier to provide the services via an Open procurement procedure. The service and the contractual relations to deliver them, are diverse, however; the contract should have sufficient flexibility to provide the client and their service suppliers with successful outcomes. To ensure the service suppliers are engaged on consistent terms, which promote partnering, team working, the principles of TOWER values, a focus on time, cost and quality with a process for dispute avoidance and efficient dispute resolution should disputes arise, will increase the likelihood of mutually satisfactory outcomes for all concerned. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/174378ca-f500-4d81-979f-edb773977764 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Mar 2020 | | Submission deadline | 24 Apr 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 May 2020 - 31 May 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £790,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TOWER HAMLETS | | Locality | LONDON | | Post town | East London | | Postcode | E14 2BG | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI42 Tower Hamlets | | Local authority | Tower Hamlets | | Electoral ward | Poplar | | Westminster constituency | Poplar and Limehouse | | Delivery location | TLI London | ## CPV Codes ### Divisions - 90 - Sewage, refuse, cleaning and environmental services ### Codes - 90742000 - Services related to noise pollution - 90742100 - Noise control services ## Release History - 26 Mar 2020 at 12:08 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/174378ca-f500-4d81-979f-edb773977764 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/174378ca-f500-4d81-979f-edb773977764 26th March 2020 - Opportunity notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=2069316f-da48-ea11-80ff-005056b64545 Advert ## Notice URLs - http://www.towerhamlets.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9fcaed24-d389-4176-a2ee-eef436e6598d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9fcaed24-d389-4176-a2ee-eef436e6598d.json.