---
title: "Care and Support at Home Lot 1"
ocid: "ocds-b5fd17-9fe76b19-d6bf-4a54-98db-110d5724701a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9fe76b19-d6bf-4a54-98db-110d5724701a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9fe76b19-d6bf-4a54-98db-110d5724701a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9fe76b19-d6bf-4a54-98db-110d5724701a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DORSET COUNCIL"
published: "2024-01-15"
---

# Care and Support at Home Lot 1

Buyer: DORSET COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-9fe76b19-d6bf-4a54-98db-110d5724701a

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## Summary

The Dorset Council has awarded a contract for "Care and Support at Home Lot 1" for health and social work services. The contract is valued at £187,583,000 and has a contract period from 4th January 2024 to 31st March 2032. The procurement stage was an open tender with the tender period ending on 22nd September 2023. The services will be provided across various regions in the United Kingdom, including the North East, North West, Yorkshire and the Humber, and others.

This contract opportunity for Home Care services presents significant business growth potential for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations involved in health and social care. Businesses focusing on personalised care, independent living support, and person-centred services would be well-suited to compete for this opportunity. The emphasis on empowering individuals and delivering services with flexibility and dignity aligns with the strengths-based approach adopted by many service providers involved in the sector.

## Notice

Home Care is the provision of person-centred personal care to improve an Individual's quality of life, enabling them to remain living in their own home and achieve their specified outcomes. Home Care is not about doing things for people in a way that increases dependency, but about supporting people to do things for themselves as far as they are able. Home Care should be seen as an opportunity to build on the Individual's skills and confidence to improve their independence and not as a long-term solution where possible. Home Care Services will be available 7am to 10pm seven (7) days per week, fifty-two (52) weeks of the year including public holidays. Providers are required to offer flexibility of timing to reflect a person-centred approach to the provision of services and not only based on Provider availability. The Provider will have systems in place to respond to referrals received at weekends and bank holidays, and for Care and Support Packages to commence at weekends and bank holidays, with staff available to carry out risk assessments etc. to ensure prompt service delivery. The Provider will be committed to delivering Services and will not terminate the delivery of the Call-Off Agreement where the Individual's outcomes are still unmet without agreement with the Commissioners. The Provider must ensure that the Individual is able to achieve and maintain a maximum level of independence and self-care. As such, the Provider will adopt policies that support a principle of empowering support to ensure that Provider staff do not foster Individual dependency. The Provider will deliver services at short notice to provide additional support if the Individual is in a crisis, including out of hours. The Provider will ensure that all policies and procedures are current, with staff understanding and applying their content in practice. The Provider is required to ensure that Individuals are supported to achieve the broad outcomes listed in the Service Specification (Section 5) and all personal outcomes agreed in the Care and Support Plan or the Health outcome plan. Home Care will be used to enable Individuals to live as independently as possible, and with dignity; it should not be done to the Individual but with the Individual. Providers will adopt a Strengths-Based1 approach to achieve this. The Home Care provision's approach is one of adaptability, regular reviews and change to meet needs. Home Care should not automatically be seen as being for life but should aim to create independency jointly with Individuals and to reduce levels of care depending on eligibility and outcomes that is proportionate and safe.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9b348c56-ed62-4131-9515-009d245df737 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jan 2024 |
| Submission deadline | 22 Sep 2023 |
| Future notice date | Not specified |
| Award date | 21 Dec 2023 |
| Contract period | 4 Jan 2024 - 31 Mar 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £187,583,000 |
| Lots value | Not specified |
| Awards value | £187,583,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DORSET COUNCIL |
| Locality | DORCHESTER |
| Post town | Dorchester |
| Postcode | DT1 1XJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK64 Dorset |
| Local authority | Dorset |
| Electoral ward | Dorchester West |
| Westminster constituency | West Dorset |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 16 |
| Supplier names | ABBOTS CARE; ABOUNDING SUPPORT AND CARE; AGAPE CARE SOLUTIONS; BEST PINNACLE CARE; BRIDGECARE SOLUTIONS; CALM LIVING HEALTHCARE; CARE PLUS HEALTHCARE SERVICE; CARINGSMART; CHERISHED HANDS; CINOX HEALTHCARE; CLAYDON CARE SERVICES; EDEN HOUSING AND SUPPORT; LOIDIS CARE SERVICES; NEWGENCARE GROUP; PHOENIX ALL CARE; ST GEORGES HOMECARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 15 Jan 2024 at 14:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9b348c56-ed62-4131-9515-009d245df737
- 4 Jan 2024 at 12:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/78ca28c5-9816-4807-b1e8-46bb7a9a6955

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9b348c56-ed62-4131-9515-009d245df737
  15th January 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/78ca28c5-9816-4807-b1e8-46bb7a9a6955
  4th January 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.dorsetcouncil.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9fe76b19-d6bf-4a54-98db-110d5724701a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9fe76b19-d6bf-4a54-98db-110d5724701a.json.