---
title: "GB-Hinckley: LICTP Service Desk Solution"
ocid: "ocds-b5fd17-a0292108-58c3-4b65-bf92-968701b9e6b1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0292108-58c3-4b65-bf92-968701b9e6b1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a0292108-58c3-4b65-bf92-968701b9e6b1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a0292108-58c3-4b65-bf92-968701b9e6b1.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "HINCKLEY AND BOSWORTH BOROUGH COUNCIL"
published: "2021-04-16"
---

# GB-Hinckley: LICTP Service Desk Solution

Buyer: HINCKLEY AND BOSWORTH BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-a0292108-58c3-4b65-bf92-968701b9e6b1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0292108-58c3-4b65-bf92-968701b9e6b1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a0292108-58c3-4b65-bf92-968701b9e6b1.json)

## Summary

The procurement process titled "GB-Hinckley: LICTP Service Desk Solution" is initiated by the Hinckley and Bosworth Borough Council, located in Leicestershire, East Midlands, UK. This tender falls under the services category, specifically focusing on helpdesk services (CPV Code: 72253100). The open procurement method is being utilised, with the tender period ending on 7th May 2021. The estimated value of the contract ranges from £50,000 to £100,000, and the contract is expected to commence on 19th July 2021, concluding on 30th November 2021.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) that specialise in IT solutions, particularly in the field of helpdesk management and associated software services. Companies with expertise in web server software, inventory management software, and IT software packages would be well-suited to participate in this procurement process, potentially fostering business growth through the delivery of innovative service desk management solutions.

## Notice

Provision of a hosted web based Service Desk Management solution Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eb1323a0-1916-4ff9-9ee0-8a89617683a1 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Apr 2021 |
| Submission deadline | 6 May 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 18 Jul 2021 - 30 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HINCKLEY AND BOSWORTH BOROUGH COUNCIL |
| Locality | LEICS |
| Post town | Leicester |
| Postcode | LE10 0FR |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Hinckley and Bosworth |
| Electoral ward | Hinckley Castle |
| Westminster constituency | Hinckley and Bosworth |
| Delivery location | TLF East Midlands (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48222000 - Web server software package
- 48430000 - Inventory management software package
- 48517000 - IT software package
- 72253000 - Helpdesk and support services
- 72253100 - Helpdesk services

## Release History

- 16 Apr 2021 at 08:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/eb1323a0-1916-4ff9-9ee0-8a89617683a1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/eb1323a0-1916-4ff9-9ee0-8a89617683a1
  16th April 2021 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-GB-Hinckley:-LICTP-Service-Desk-Solution/3A73BS3MWD
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0292108-58c3-4b65-bf92-968701b9e6b1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a0292108-58c3-4b65-bf92-968701b9e6b1.json.