---
title: "Enghouse Call recording maintenance and support"
ocid: "ocds-b5fd17-a073ffce-f230-4041-9552-61eaa0769420"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a073ffce-f230-4041-9552-61eaa0769420"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a073ffce-f230-4041-9552-61eaa0769420.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a073ffce-f230-4041-9552-61eaa0769420.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT"
published: "2021-05-04"
---

# Enghouse Call recording maintenance and support

Buyer: STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-a073ffce-f230-4041-9552-61eaa0769420

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## Summary

The procurement process for the contract titled "Enghouse Call recording maintenance and support" was conducted by the Staffordshire and Lancashire Commissioning Support Unit. This contract falls under the information technology services category and has an awarded value of £37,168.71. The contract period commenced on 30 April 2021 and is set to conclude on 29 April 2022. The procurement method for this contract was a Direct Award and the contract is currently under the award stage, having been officially awarded on 28 April 2021.

This tender presents substantial opportunities for businesses specialising in information technology services, particularly those that can offer maintenance and support for call recording systems. Companies that would be well-suited to compete include established IT service providers, especially those equipped with expertise in call management solutions. Engaging with this contract could lead to long-term relationships within the public sector, thus fostering growth and enhancing service capabilities.

## Notice

Enghouse Call recording maintenance and support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4f60d1a9-dcee-4b79-a23f-20547b2af60d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 May 2021 |
| Submission deadline | 20 Apr 2021 |
| Future notice date | Not specified |
| Award date | 27 Apr 2021 |
| Contract period | 29 Apr 2021 - 29 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £37,168 |
| Lots value | Not specified |
| Awards value | £37,168 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT |
| Locality | WEST BROMWICH |
| Post town | Birmingham |
| Postcode | B70 9LD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | West Bromwich Central |
| Westminster constituency | West Bromwich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VIRGIN MEDIA BUSINESS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 4 May 2021 at 15:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4f60d1a9-dcee-4b79-a23f-20547b2af60d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4f60d1a9-dcee-4b79-a23f-20547b2af60d
  4th May 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a073ffce-f230-4041-9552-61eaa0769420. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a073ffce-f230-4041-9552-61eaa0769420.json.