---
title: "SolarWinds Support and Maintenance"
ocid: "ocds-b5fd17-a07840bc-d648-4fac-84cc-a9d0346efc23"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a07840bc-d648-4fac-84cc-a9d0346efc23"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a07840bc-d648-4fac-84cc-a9d0346efc23.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a07840bc-d648-4fac-84cc-a9d0346efc23.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2025-01-27"
---

# SolarWinds Support and Maintenance

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-a07840bc-d648-4fac-84cc-a9d0346efc23

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a07840bc-d648-4fac-84cc-a9d0346efc23)  
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## Summary

The NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for SolarWinds Support and Maintenance to Insight Direct (UK) Ltd. This procurement, classified under License management software package (CPV code: 48218000), falls within the goods category and was conducted through a further competition via the Crown Commercial Services Framework for Technology Products and Associated Services 2: RM6098 Lot 3 - Software. The contract, valued at £90,727.70, will be delivered in England, starting on 31st December 2024 and ending on 30th December 2025. The procurement method used was selective, specifically a call-off from a framework agreement, and the award was made on 27th January 2025.

This contract offers substantial opportunities for businesses specialising in software and IT support services, particularly those experienced in working with public sector frameworks. Small and medium-sized enterprises (SMEs) as well as voluntary, community and social enterprises (VCSEs) are particularly well-suited to benefit from such tenders, given the procurement's suitability criteria. The successful supplier, Insight Direct (UK) Ltd, headquartered in Sheffield, will provide essential support and maintenance services crucial for the NHS SCW's operational efficiency, thus opening pathways for growth and further collaborations within the healthcare technology sector.

## Notice

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for SolarWinds Support and Maintenance to Insight Direct (UK) Ltd. This requirement has been procured via a further competition through the Crown Commercial Services Framework for Technology Products and Associated Services 2: RM6098 Lot 3 - Software.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/798b2a34-6979-4152-b587-01999a03296e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jan 2025 |
| Submission deadline | 17 Dec 2024 |
| Future notice date | Not specified |
| Award date | 31 Dec 2024 |
| Contract period | 31 Dec 2024 - 30 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,727 |
| Lots value | Not specified |
| Awards value | £90,727 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | EASTLEIGH, HAMPSHIRE |
| Post town | Southampton |
| Postcode | SO50 5PB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ35 South Hampshire |
| Local authority | Eastleigh |
| Electoral ward | Eastleigh Central |
| Westminster constituency | Eastleigh |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48218000 - License management software package

## Release History

- 27 Jan 2025 at 15:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/798b2a34-6979-4152-b587-01999a03296e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/798b2a34-6979-4152-b587-01999a03296e
  27th January 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ea96f7cf-6e4b-4d58-9cc9-4c93dd3b479b
  Redacted signed contract attached

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.scwcsu.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a07840bc-d648-4fac-84cc-a9d0346efc23. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a07840bc-d648-4fac-84cc-a9d0346efc23.json.