---
title: "Backup Hardware Support and Associated Enterprise Software Licence and Support Services"
ocid: "ocds-b5fd17-a0b3f5bc-2994-4bef-a562-31669697d0fe"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0b3f5bc-2994-4bef-a562-31669697d0fe"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a0b3f5bc-2994-4bef-a562-31669697d0fe.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a0b3f5bc-2994-4bef-a562-31669697d0fe.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SUNDERLAND CITY COUNCIL"
published: "2024-10-23"
---

# Backup Hardware Support and Associated Enterprise Software Licence and Support Services

Buyer: SUNDERLAND CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-a0b3f5bc-2994-4bef-a562-31669697d0fe

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0b3f5bc-2994-4bef-a562-31669697d0fe)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a0b3f5bc-2994-4bef-a562-31669697d0fe.json)

## Summary

Sunderland City Council has completed the procurement process for "Backup Hardware Support and Associated Enterprise Software Licence and Support Services" in the software package and information systems industry. The contract, valued at £36,804, was awarded to Insight Direct (UK) Limited and spans from 2nd January 2025 to 31st October 2025. The award follows a further competition conducted under the Crown Commercial Services (CCS) Technology Products and Associated Services 2 Framework (RM6098). Key dates include the tender period ending on 2nd October 2024 and the award dated 22nd October 2024, with operations primarily within England.

This tender highlights opportunities for businesses specialised in IT support and enterprise software services. The contract's focus on backup hardware and associated software support makes it ideal for companies proficient in these areas, especially SMEs looking to expand their portfolio within public sector engagements. By winning similar contracts, businesses can build their reputation and leverage larger frameworks like CCS for sustained growth. The successful engagement of a large firm, Insight Direct (UK) Limited, exemplifies the competitive nature and opportunities within this procurement sector.

## Notice

Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has awarded a contract Backup Hardware Support and Associated Enterprise Software Licence and Support Services following a further competition process undertaken from the Crown Commercial Services (CCS) Technology Products and Associated Services 2 Framework (RM6098). The contract is for a period of 10 months commencing on 2nd January 2025.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/45c1adbc-d158-4591-9792-e79da81a256d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Oct 2024 |
| Submission deadline | 2 Oct 2024 |
| Future notice date | Not specified |
| Award date | 21 Oct 2024 |
| Contract period | 2 Jan 2025 - 31 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £36,804 |
| Lots value | Not specified |
| Awards value | £36,804 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUNDERLAND CITY COUNCIL |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR1 3AA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Millfield |
| Westminster constituency | Sunderland Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 23 Oct 2024 at 10:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/45c1adbc-d158-4591-9792-e79da81a256d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/45c1adbc-d158-4591-9792-e79da81a256d
  23rd October 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.sunderland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0b3f5bc-2994-4bef-a562-31669697d0fe. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a0b3f5bc-2994-4bef-a562-31669697d0fe.json.