---
title: "3rd level support for IBM Products"
ocid: "ocds-b5fd17-a0c23343-dc2a-47da-ab22-5edb626c9194"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0c23343-dc2a-47da-ab22-5edb626c9194"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a0c23343-dc2a-47da-ab22-5edb626c9194.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a0c23343-dc2a-47da-ab22-5edb626c9194.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTH BANK UNIVERSITY"
published: "2017-04-05"
---

# 3rd level support for IBM Products

Buyer: SOUTH BANK UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-a0c23343-dc2a-47da-ab22-5edb626c9194

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0c23343-dc2a-47da-ab22-5edb626c9194)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a0c23343-dc2a-47da-ab22-5edb626c9194.json)

## Summary

The procurement process for providing third-level support for IBM products has been successfully completed by South Bank University, located in London, England. This tender was classified under software support services and had a total contract value of £143,400. The contract period commenced on 1st February 2017 and runs through to 31st January 2018. The tender was initiated under an open procurement method, allowing several suppliers to submit their bids up until the deadline on 15th November 2015.

This contract presents significant opportunities for businesses specialising in IT support and software services, particularly those experienced in managing and supporting IBM products. Companies with the technical expertise and capacity to provide high-level support would be well-positioned to compete successfully in similar future tenders. As such, businesses looking to grow in the technology services sector should consider preparing bids that align with the requirements typically outlined in procurement contracts like this one.

## Notice

The contracts is for 3rd level support to the IBM products which LSBU has a licence for. The contract duration is one year with the option to extend for a further year.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3ac306a1-631f-4fe6-89c2-3b8e4b8d9e88 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Apr 2017 |
| Submission deadline | 15 Nov 2015 |
| Future notice date | Not specified |
| Award date | 21 Dec 2016 |
| Contract period | 1 Feb 2017 - 31 Jan 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £143,400 |
| Lots value | Not specified |
| Awards value | £143,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH BANK UNIVERSITY |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 0AA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | St George's |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PORTAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 5 Apr 2017 at 15:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3ac306a1-631f-4fe6-89c2-3b8e4b8d9e88

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3ac306a1-631f-4fe6-89c2-3b8e4b8d9e88
  5th April 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0c23343-dc2a-47da-ab22-5edb626c9194. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a0c23343-dc2a-47da-ab22-5edb626c9194.json.