---
title: "NHSBSA Customer / Stakeholder Insight 18_04_05"
ocid: "ocds-b5fd17-a0c6f337-8227-4703-aac9-7aa7dd59abc3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0c6f337-8227-4703-aac9-7aa7dd59abc3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a0c6f337-8227-4703-aac9-7aa7dd59abc3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a0c6f337-8227-4703-aac9-7aa7dd59abc3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2019-04-09"
---

# NHSBSA Customer / Stakeholder Insight 18_04_05

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-a0c6f337-8227-4703-aac9-7aa7dd59abc3

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## Summary

The NHS Business Services Authority has successfully completed a procurement process titled "NHSBSA Customer / Stakeholder Insight 18_04_05". This contract, valued at £149,240, relates to research consultancy services, specifically aimed at providing insights for service improvement within the NHS. The contract period commenced on 25th February 2019 and will run until 24th February 2023. The procurement followed a selective process, which allowed DJS Research Limited to be appointed as the single supplier under the dynamic purchasing system of the Crown Commercial Services Framework RM6018.

This tender presents significant opportunities for businesses specialising in research consultancy and analysis as the NHS continually seeks insights to enhance its services. Companies with expertise in research methodologies, particularly those familiar with healthcare metrics and service benchmarking, would be well-positioned to compete for future contracts in this area. Small and medium enterprises (SMEs) are especially encouraged to consider participation, which can lead to further collaborations within the healthcare sector.

## Notice

DJS Research Limited has been appointed as a single Supplier to fulfil the requirement for research Projects following a further competition conducted under Crown Commercial Services Framework RM6018 Research Marketplace Dynamic Purchasing System. The contract is for research Projects as the results and analysis from the research is used as a metric in identifying and benchmarking its current position, overall progress and to highlight areas for service improvement. The results are an integral business measurement tool which drive the development and implementation of action plans, determine future strategy, objective setting and improvement in the organisation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fdc85d37-eff0-41d6-b57a-efb6a3837c8c |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Apr 2019 |
| Submission deadline | 11 Jan 2019 |
| Future notice date | Not specified |
| Award date | 18 Feb 2019 |
| Contract period | 25 Feb 2019 - 24 Feb 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £149,240 |
| Lots value | Not specified |
| Awards value | £149,240 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DJS RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73210000 - Research consultancy services

## Release History

- 9 Apr 2019 at 07:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fdc85d37-eff0-41d6-b57a-efb6a3837c8c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fdc85d37-eff0-41d6-b57a-efb6a3837c8c
  9th April 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0c6f337-8227-4703-aac9-7aa7dd59abc3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a0c6f337-8227-4703-aac9-7aa7dd59abc3.json.