---
title: "Switchboard Console Software"
ocid: "ocds-b5fd17-a0c8a3db-d75a-4a72-ba84-b8aeae9306b1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0c8a3db-d75a-4a72-ba84-b8aeae9306b1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a0c8a3db-d75a-4a72-ba84-b8aeae9306b1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a0c8a3db-d75a-4a72-ba84-b8aeae9306b1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST"
published: "2026-06-12"
---

# Switchboard Console Software

Buyer: UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-a0c8a3db-d75a-4a72-ba84-b8aeae9306b1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0c8a3db-d75a-4a72-ba84-b8aeae9306b1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a0c8a3db-d75a-4a72-ba84-b8aeae9306b1.json)

## Summary

The United Lincolnshire Teaching Hospitals NHS Trust has completed the procurement process for a contract titled "Switchboard Console Software," focusing on the software package and information systems industry category. This procurement involves a call-off from a framework agreement for Console Call Director Switchboard Software, intended to enhance telephony solutions by providing a centralised call-handling interface. The contract, valued at £26,008.98 for the full three-year duration without extensions, was awarded to INSIGHT DIRECT (UK) LTD. The procurement process was selective, with the award finalised on 12th June 2026. The contract is set to commence on 14th June 2026 and conclude on 13th June 2029, with the services to be delivered in the East Midlands, specifically in Lincoln, United Kingdom.

This tender presents significant opportunities for business growth, particularly for businesses specialising in software solutions that complement telephony systems. Companies that can supply software packages and related information systems, especially those focused on enhancing call-handling interfaces, would find this contract beneficial. Small and medium-sized enterprises (SMEs) are particularly encouraged, given the suitability criteria outlined by the buyer, even though the supplier, in this case, is a large-scale enterprise. Engaging in such contracts can provide substantial market exposure and establish long-term relationships with public sector clients like NHS Trusts, broadening business prospects within the public procurement landscape.

## Notice

The Contracting Authority requires Console Call Director Switchboard Software to complement its telephony solutions to provide acentralised call-handling interface. The contract is for 3 years with no extensions. The contract value on this notice is for the full contract duration. This a call-off contract award via NOECPC Total Technology Solutions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cf148b3d-1832-4f3d-88f9-35c8337bfd4b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jun 2026 |
| Submission deadline | 1 Jun 2026 |
| Future notice date | Not specified |
| Award date | 11 Jun 2026 |
| Contract period | 13 Jun 2026 - 13 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £26,008 |
| Lots value | Not specified |
| Awards value | £26,008 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST |
| Locality | LINCOLN, |
| Post town | Lincoln |
| Postcode | LN2 5QY |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF3 Lincolnshire |
| ITL 3 | TLF30 Lincolnshire CC |
| Local authority | Lincoln |
| Electoral ward | Abbey |
| Westminster constituency | Lincoln |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 12 Jun 2026 at 18:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cf148b3d-1832-4f3d-88f9-35c8337bfd4b
- 12 Jun 2026 at 16:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a0df0f14-76c5-423d-8f1b-01007d2eb454

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cf148b3d-1832-4f3d-88f9-35c8337bfd4b
  12th June 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/a0df0f14-76c5-423d-8f1b-01007d2eb454
  12th June 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0c8a3db-d75a-4a72-ba84-b8aeae9306b1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a0c8a3db-d75a-4a72-ba84-b8aeae9306b1.json.