---
title: "3357/IT.MH.22 TopDesk Annual License Renewal"
ocid: "ocds-b5fd17-a0d110cb-133f-4b03-a8a0-0c231394ce3a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0d110cb-133f-4b03-a8a0-0c231394ce3a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a0d110cb-133f-4b03-a8a0-0c231394ce3a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a0d110cb-133f-4b03-a8a0-0c231394ce3a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF SHEFFIELD"
published: "2022-08-16"
---

# 3357/IT.MH.22 TopDesk Annual License Renewal

Buyer: UNIVERSITY OF SHEFFIELD  
Current stage: Award  
OCID: ocds-b5fd17-a0d110cb-133f-4b03-a8a0-0c231394ce3a

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## Summary

The University of Sheffield completed a procurement process for TopDesk annual license renewal under the software license resellers framework agreement. The contract value amounted to £54,000. The procurement method used was selective, involving a call-off from a framework agreement. The tender period ended on 22nd April 2022, and the contract period is from 1st May 2022 to 30th April 2023. The University of Sheffield, located in Sheffield, England, was the buying organisation for this procurement.

This tender presents opportunities for businesses, especially those offering helpdesk and support services in the Yorkshire and the Humber region, as it involves the renewal of software licenses. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) are particularly suitable to compete for this contract. Academia Limited was awarded the contract by the University of Sheffield, highlighting the potential for growth for businesses in the IT industry.

## Notice

The University renewed its annual licence for TopDesk software, via a direct award under the Software License Resellers framework Agreement from SUPC

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a34eb290-2d80-4a2f-9055-5a5d1fd8f576 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Aug 2022 |
| Submission deadline | 21 Apr 2022 |
| Future notice date | Not specified |
| Award date | 24 Apr 2022 |
| Contract period | 30 Apr 2022 - 30 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £54,000 |
| Lots value | Not specified |
| Awards value | £54,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF SHEFFIELD |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S10 2TN |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | Broomhill and Sharrow Vale |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACADEMIA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253000 - Helpdesk and support services

## Release History

- 16 Aug 2022 at 10:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a34eb290-2d80-4a2f-9055-5a5d1fd8f576

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a34eb290-2d80-4a2f-9055-5a5d1fd8f576
  16th August 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.sheffield.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0d110cb-133f-4b03-a8a0-0c231394ce3a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a0d110cb-133f-4b03-a8a0-0c231394ce3a.json.