--- title: "City of London Police - Call Recording Solution" ocid: "ocds-b5fd17-a0e8fdc6-53fb-4495-af0d-dfdc1abf560d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0e8fdc6-53fb-4495-af0d-dfdc1abf560d" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a0e8fdc6-53fb-4495-af0d-dfdc1abf560d.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-a0e8fdc6-53fb-4495-af0d-dfdc1abf560d.json" source: "Contracts Finder" current_stage: "Tender" buyer: "CITY OF LONDON CORPORATION" published: "2019-01-11" --- # City of London Police - Call Recording Solution Buyer: CITY OF LONDON CORPORATION Current stage: Tender OCID: ocds-b5fd17-a0e8fdc6-53fb-4495-af0d-dfdc1abf560d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0e8fdc6-53fb-4495-af0d-dfdc1abf560d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a0e8fdc6-53fb-4495-af0d-dfdc1abf560d.json) ## Summary The City of London Corporation is currently seeking tenders for a new Call Recording Solution for the City of London Police. This procurement falls under the goods category in the telecommunications industry and is part of an effort to modernise their telephony systems, addressing a significant operational risk posed by the current outdated solutions. The tender is open and is set to close on 11th February 2019, with the contract duration starting from 1st April 2019 and lasting up to 5 years, should extensions be exercised. The delivery address for the solution is located in London, specifically in the postal code area EC2V 7HH. This tender presents a valuable opportunity for businesses specialising in telecommunication equipment and software, particularly those capable of providing innovative solutions that meet modern technological requirements. Small and medium enterprises (SMEs) could find this procurement particularly advantageous, as they may offer tailored services conducive to the City of London Police’s needs for a future-proofed and reliable call recording system. Companies that excel in communication software packages and telephone equipment would be ideal contenders for this opportunity. ## Notice The City of London Corporation (the City) invites Tenders for the provision of a Call Recording Solution for the City of London Police. As part of the project to modernise the 20yr old telephony solution, the City of London Police are looking to implement a new call recording system to record all external telephony calls made through the CoLP PABX; providing facilities to retrieve and playback recorded calls and archive stored calls as per CoLP requirements. The proposed solution will make the best use of Technology advances, ensuring processes are future-proofed and offer a reliable solution for CoLP to meet their statutory obligations. In addition, the procurement will address an immediate risk around the current call recording system in CoLP. The current system is not fit for purpose, does not record calls across all lines to all extensions and therefore poses a significant reputational and operational risk to the Force. The duration of the contract is 3 years, subject to the right of the City (at its sole discretion) to exercise its right to extend the Contract by up to 2 further years (available as a 2 year or single year extensions). The maximum length of the contract is therefore 5 years. Further information can be found on the City of London eTendering portal, www.capitalesourcing.com. (Tender Reference: itt_COL_9708) ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/52d9f058-8996-4baa-9e7a-4c8ea172fdd8 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Jan 2019 | | Submission deadline | 11 Feb 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2019 - 31 Mar 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CITY OF LONDON CORPORATION | | Locality | LONDON | | Post town | Central London | | Postcode | EC2P 2EJ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI43 Haringey and Islington | | Local authority | Islington | | Electoral ward | Clerkenwell | | Westminster constituency | Islington South and Finsbury | | Delivery location | TLI London | ## CPV Codes ### Divisions - 32 - Radio, television, communication, telecommunication and related equipment - 48 - Software package and information systems ### Codes - 32000000 - Radio, television, communication, telecommunication and related equipment - 32550000 - Telephone equipment - 48510000 - Communication software package ## Release History - 11 Jan 2019 at 17:37 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/52d9f058-8996-4baa-9e7a-4c8ea172fdd8 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/52d9f058-8996-4baa-9e7a-4c8ea172fdd8 11th January 2019 - Opportunity notice on Contracts Finder - http://www.capitalesourcing.com City of London eTendering Portal ## Notice URLs - http://www.cityoflondon.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0e8fdc6-53fb-4495-af0d-dfdc1abf560d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a0e8fdc6-53fb-4495-af0d-dfdc1abf560d.json.