---
title: "PHE - Corporate - ICT - Unified Experience Management System (SaaS) via G-Cloud 12"
ocid: "ocds-b5fd17-a0eaffd2-3577-41ed-8487-4d0bff9062ad"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0eaffd2-3577-41ed-8487-4d0bff9062ad"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a0eaffd2-3577-41ed-8487-4d0bff9062ad.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a0eaffd2-3577-41ed-8487-4d0bff9062ad.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PUBLIC HEALTH ENGLAND"
published: "2021-06-08"
---

# PHE - Corporate - ICT - Unified Experience Management System (SaaS) via G-Cloud 12

Buyer: PUBLIC HEALTH ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-a0eaffd2-3577-41ed-8487-4d0bff9062ad

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0eaffd2-3577-41ed-8487-4d0bff9062ad)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a0eaffd2-3577-41ed-8487-4d0bff9062ad.json)

## Summary

The recent procurement process conducted by Public Health England (PHE) focused on the award of a contract titled "PHE - Corporate - ICT - Unified Experience Management System (SaaS) via G-Cloud 12". This project, classified under the services category, specifically involves networking and platform interconnectivity software packages. The contract was awarded to Medallia Limited, with a contract period spanning from 18th January 2021 to 17th January 2022, alongside an option to extend for a further two years. Notably, the tender was closed as of 15th October 2020.

This contract represents a significant opportunity for businesses in the technology sector, particularly those specialising in SaaS solutions and networking software. Given the nature of the project, small and medium enterprises (SMEs) with innovative reporting and user interface solutions are well-suited to compete for similar future tenders. With PHE's emphasis on supporting organisations that can enhance their operational capabilities during critical health situations, there is a growing market for capable IT service providers that can meet such needs under framework agreements like G-Cloud 12.

## Notice

Public Health England, an executive agency of the Department of Health and Social and Social Care (DH) (hereafter referred to as "Public Health England" or "PHE" also referred to as the "Contracting Authority" or the "Authority" or the "Employer") have awarded Medallia Limited a 12 month Call-Off Contract with the option to extend a further two years year via G-Cloud 12 Framework Agreement (RM1557.12). Medallia will provide a new reporting application that meets user needs and business needs for National Institute for Health Protection during the Covid-19 pandemic.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/88c401c8-905d-4a74-b06f-5c8e181cce8b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jun 2021 |
| Submission deadline | 15 Oct 2020 |
| Future notice date | Not specified |
| Award date | 20 Nov 2020 |
| Contract period | 18 Jan 2021 - 17 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £180,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PUBLIC HEALTH ENGLAND |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEDALLIA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48210000 - Networking software package
- 48211000 - Platform interconnectivity software package

## Release History

- 8 Jun 2021 at 16:22 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/88c401c8-905d-4a74-b06f-5c8e181cce8b
- 19 Jan 2021 at 12:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/88c401c8-905d-4a74-b06f-5c8e181cce8b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/88c401c8-905d-4a74-b06f-5c8e181cce8b
  8th June 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b6f8142e-49f3-4720-bd5d-6d33ad2129f3
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a0eaffd2-3577-41ed-8487-4d0bff9062ad. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a0eaffd2-3577-41ed-8487-4d0bff9062ad.json.