---
title: "NLEDP 045 Service Manager"
ocid: "ocds-b5fd17-a1286905-898a-434a-997e-26740374bea8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a1286905-898a-434a-997e-26740374bea8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a1286905-898a-434a-997e-26740374bea8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a1286905-898a-434a-997e-26740374bea8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2019-03-01"
---

# NLEDP 045 Service Manager

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-a1286905-898a-434a-997e-26740374bea8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a1286905-898a-434a-997e-26740374bea8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a1286905-898a-434a-997e-26740374bea8.json)

## Summary

The procurement process outlined involves the Home Office, who is seeking to procure services titled "NLEDP 045 Service Manager." This tender falls within the Information Technology Services industry category and is located in London, UK. The procurement process is complete, having reached the Award stage as of 24th August 2017. The contract value is £221,940, and the contract period spanned from 30th June 2017 until 31st December 2018. This tender was conducted through a selective procurement method, specifically a call-off from a framework agreement, and was open for bids until 12th May 2017.

This tender provides an excellent opportunity for service management firms, particularly those with expertise in IT service delivery aligned with ITIL frameworks. Companies specialising in operational support and service transition could significantly benefit from this contract, especially those looking to expand their portfolio within the public sector. With a firm like Netsource Limited already awarded the contract, similar businesses should consider examining their capabilities in service management to compete in future tenders of this nature.

## Notice

Support the Sustainment Lead by establishing a clear plan for an ITiL aligned service organisation. You will outline scope and requirements for delivering the proposed Service Architecture. You will support planning for Sustainment and act as an interim service manager for any services not yet transitioned to operations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/751088cc-4568-4a60-9f46-19b20d8a2937 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Mar 2019 |
| Submission deadline | 12 May 2017 |
| Future notice date | Not specified |
| Award date | 23 Aug 2017 |
| Contract period | 29 Jun 2017 - 31 Dec 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £221,940 |
| Lots value | Not specified |
| Awards value | £221,940 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETSOURCE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 1 Mar 2019 at 09:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/751088cc-4568-4a60-9f46-19b20d8a2937

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/751088cc-4568-4a60-9f46-19b20d8a2937
  1st March 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a1286905-898a-434a-997e-26740374bea8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a1286905-898a-434a-997e-26740374bea8.json.