---
title: "Customer Measures - follow on from Customer Voice"
ocid: "ocds-b5fd17-a133d41f-e0d8-4bca-83f3-dba331f9b41a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a133d41f-e0d8-4bca-83f3-dba331f9b41a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a133d41f-e0d8-4bca-83f3-dba331f9b41a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a133d41f-e0d8-4bca-83f3-dba331f9b41a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEFRA"
published: "2023-02-06"
---

# Customer Measures - follow on from Customer Voice

Buyer: DEFRA  
Current stage: Award  
OCID: ocds-b5fd17-a133d41f-e0d8-4bca-83f3-dba331f9b41a

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## Summary

The Department for Environment, Food & Rural Affairs (DEFRA), based in London, UK, has awarded the contract titled "Customer Measures - follow on from Customer Voice" to Deloitte LLP. The procurement falls under the services category of "Environmental issues consultancy services". This selective procurement process involved a call-off from a framework agreement. The tender period ended on January 18, 2023, and the contract is effective from January 19, 2023, to March 31, 2023.

This contract awarded by DEFRA to Deloitte LLP provides business growth opportunities for consulting firms specializing in environmental issues. Companies experienced in providing consultancy services within the environmental sector would be well-suited to compete. The contract's award date was January 19, 2023, and the contract value is £97,200 GBP.

## Notice

Customer Measures - follow on from Customer Voice

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/21b92919-48ac-46cd-8738-7bc647a89029 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Feb 2023 |
| Submission deadline | 18 Jan 2023 |
| Future notice date | Not specified |
| Award date | 19 Jan 2023 |
| Contract period | 19 Jan 2023 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £97,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEFRA |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DELOITTE |

## CPV Codes

### Divisions

- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 90713000 - Environmental issues consultancy services

## Release History

- 6 Feb 2023 at 16:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/21b92919-48ac-46cd-8738-7bc647a89029

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/21b92919-48ac-46cd-8738-7bc647a89029
  6th February 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1ccb1131-c7cb-467d-a438-dcb1d928431f
  DPEL Customer measures_SIGNED_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a133d41f-e0d8-4bca-83f3-dba331f9b41a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a133d41f-e0d8-4bca-83f3-dba331f9b41a.json.