---
title: "Technology solution to support the management of Land and Property and Public Protection Services"
ocid: "ocds-b5fd17-a1496083-e424-4a79-b83a-64a98ebd6639"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a1496083-e424-4a79-b83a-64a98ebd6639"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a1496083-e424-4a79-b83a-64a98ebd6639.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a1496083-e424-4a79-b83a-64a98ebd6639.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF MERTON"
published: "2024-03-20"
---

# Technology solution to support the management of Land and Property and Public Protection Services

Buyer: LONDON BOROUGH OF MERTON  
Current stage: Award  
OCID: ocds-b5fd17-a1496083-e424-4a79-b83a-64a98ebd6639

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## Summary

The London Borough of Merton has recently awarded a contract for a technology solution to support the management of Land and Property and Public Protection Services. The contract, valued at 1,053,750 GBP, involves the provision of a cloud-hosted web-based platform enhancing service delivery across various council services including Building Control, Development Control, Local Land Charges, and Public Protection Services. The procurement method used was an open procedure, with the tender period ending on 13th December 2023. The contract period started on 15th March 2024 and will run until 14th March 2034, creating opportunities for suppliers seeking to provide IT services in the public sector.

Small and medium-sized enterprises (SMEs) and vendors offering IT services, consulting, software development, and Internet support are well-suited to compete in this business opportunity. The London Borough of Merton, serving as the buying organisation, aims to modernise its systems to improve business processes, enable mobile working, and enhance efficiencies. Businesses interested in providing a fully integrated solution to support channel shift, self-service, and improved customer journeys align with the Council's preferences. By engaging in this tender, vendors can contribute to the council's statutory duties, support day-to-day activities, and drive innovation in service delivery through technology.

## Notice

The London Borough of Merton has awarded a contract for a'technology platform to manage Land and Property services including Building Control, Development Control (Planning) and Local Land Charges. A new solution will replace the current legacy system to enhance service delivery. A cloud hosted, modern and configurable single web-based solution that will support the management of the Council's Land and Property services including Building Control, Development Control (Planning) and Local Land Charges as well as Public Protection Services which include Regulatory Services (serving Merton, Richmond and Wandsworth Councils), Environmental Health Housing (Housing Enforcement) and Safer Merton. This system will enable the business to continue to meet its statutory duties and support day to day activities. A modernised system will improve business processes, provide mobile working, and therefore lead to efficiencies. It is the Council's preference that the Contractor provides a fully integrated Solution that supports channel shift, self-service and improved customer journeys. Thereby; removing the necessity for back-office staff to manually enter data, reduce failure and enquiry demand.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3e4e1015-040d-4d54-889e-368cf395979e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2024 |
| Submission deadline | 13 Dec 2023 |
| Future notice date | Not specified |
| Award date | 15 Mar 2024 |
| Contract period | 16 Mar 2024 - 14 Mar 2034 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,053,750 |
| Lots value | Not specified |
| Awards value | £1,053,750 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF MERTON |
| Locality | MORDEN |
| Post town | Sutton |
| Postcode | SM4 5DX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Merton |
| Electoral ward | Merton Park |
| Westminster constituency | Wimbledon |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IDOX |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Mar 2024 at 12:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3e4e1015-040d-4d54-889e-368cf395979e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3e4e1015-040d-4d54-889e-368cf395979e
  20th March 2024 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=26f49184-0b2a-ee11-8123-005056b64545
  Advert

## Notice URLs

- http://www.merton.gov.uk/

## Provenance

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