---
title: "IT Help Desk and Computer Support Services"
ocid: "ocds-b5fd17-a15fa9f2-3038-479c-a22f-1bb85463346c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a15fa9f2-3038-479c-a22f-1bb85463346c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a15fa9f2-3038-479c-a22f-1bb85463346c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a15fa9f2-3038-479c-a22f-1bb85463346c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HEALTH DATA RESEARCH UK"
published: "2024-03-28"
---

# IT Help Desk and Computer Support Services

Buyer: HEALTH DATA RESEARCH UK  
Current stage: Award  
OCID: ocds-b5fd17-a15fa9f2-3038-479c-a22f-1bb85463346c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a15fa9f2-3038-479c-a22f-1bb85463346c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a15fa9f2-3038-479c-a22f-1bb85463346c.json)

## Summary

HEALTH DATA RESEARCH UK has awarded a contract for IT Help Desk and Computer Support Services. The procurement process was completed under a direct procurement method, using a single tender action. The tender period ended on 19th March 2024, with a contract period starting on 1st April 2024 and ending on 31st March 2025. The total contract value is £30,600. The buying organisation is located in London, England, and the procurement falls under the services category.

This awarded tender for IT support services presents business growth opportunities for SMEs. Businesses providing computer support services and IT solutions are well-suited to compete for this contract. SMEs with expertise in telephone and remote support services and update management of Windows computers stand to benefit from this procurement opportunity.

## Notice

Renewal of IT support services including telephone and remote support of equipment. Update management of Windows computers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e905dcb5-c745-4199-956c-ecfc3dd69cee |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Mar 2024 |
| Submission deadline | 19 Mar 2024 |
| Future notice date | Not specified |
| Award date | 20 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,600 |
| Lots value | Not specified |
| Awards value | £30,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEALTH DATA RESEARCH UK |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 2BE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Bloomsbury |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSYS SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72610000 - Computer support services

## Release History

- 28 Mar 2024 at 07:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e905dcb5-c745-4199-956c-ecfc3dd69cee

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e905dcb5-c745-4199-956c-ecfc3dd69cee
  28th March 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a15fa9f2-3038-479c-a22f-1bb85463346c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a15fa9f2-3038-479c-a22f-1bb85463346c.json.