---
title: "Provision for Interpreting and Translation Services"
ocid: "ocds-b5fd17-a162a17f-698b-4452-9c51-e6cddf922f2b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a162a17f-698b-4452-9c51-e6cddf922f2b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a162a17f-698b-4452-9c51-e6cddf922f2b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a162a17f-698b-4452-9c51-e6cddf922f2b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NOE-CPC"
published: "2019-09-16"
---

# Provision for Interpreting and Translation Services

Buyer: NOE-CPC  
Current stage: Award  
OCID: ocds-b5fd17-a162a17f-698b-4452-9c51-e6cddf922f2b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a162a17f-698b-4452-9c51-e6cddf922f2b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a162a17f-698b-4452-9c51-e6cddf922f2b.json)

## Summary

NHS North of England Commercial Procurement Collaborative (NOE CPC) is currently facilitating a procurement process titled "Provision for Interpreting and Translation Services," aimed at establishing a Framework Agreement for language support services primarily for NHS and other Participating Authorities. The procurement falls within the interpretation and translation services industry category, with active participation expected from various suppliers until the tender period ends on 26th April 2019. The anticipated contract duration is two years, starting from 23rd June 2019, with options for extensions, potentially lasting up to four years. The procurement method employed for this exercise is the open procedure, which is above the threshold for public contracts.

This Framework Agreement represents a significant opportunity for businesses specialising in interpreting and translation services, including but not limited to face-to-face interpreting, video interpreting, and translation services. Small and medium-sized enterprises (SMEs) would be particularly well-suited to compete, given the framework's potential for subcontracting and its provision for various service types, including sensory impairment translation. Companies capable of delivering comprehensive language support will thrive in this competitive environment, poised to contribute to better healthcare outcomes for non-English speaking users across the United Kingdom.

## Notice

NHS North of England Commercial Procurement Collaborative (NOE CPC), (the 'Authority') is seeking to establish a Framework Agreement for the Provision of Interpreting and Translation Services for use by the NHS and other Participating Authorities. The Framework Agreement will provide the supply of language support services to staff requiring assistance in providing clinical services, either individually or as groups, to service users who speak, communicate or read languages other than English. The Framework Agreement will include the following services as a minimum, but not be limited to: * Face to Face Interpreting Services * Telephone Interpreting Services * Video Interpreting Services * Translation Services (including hard copy and electronic translation services) * Sensory impairment including Non-spoken languages e.g. British Sign Language (BSL)/ Sign Supported English (SSE) / Braille/ audio/ text relay/ SMS. (planned and unplanned care**) Non-Essential/Optional: * Easy read The services sought under this Framework Agreement will incorporate a service that may be delivered either directly by the Service Providers or indirectly through a subcontracting arrangement (noting in this latter case the Service Providers shall remain responsible for the outputs). Authorities can utilise the framework for requirements in scope of the above in the following way where applicable; A. Direct award process where the Most Economic Advantageous tender can be identified; B. Quotation process or Further Competition Procedure to establish the most economically advantageous tender in order to meet the specific requirements of the Participating Authorities. The Framework duration will be 2 years with the option to extend for a further 12 months + 12 months. The maximum framework duration will be 4 years. Additional information: This procurement exercise will be conducted on the In-tend eTendering portal at: https://in-tendhost.co.uk/noecpc/aspx/Home Further guidance on how to access and respond to the opportunity is available in the 'Guidance for Suppliers' tab which is available for downloading from the main portal login page: https://in-tendhost.co.uk/noecpc/aspx/BuyerProfiles. For any support in submitting your response please contact In-tend Support team at support@in-tend.co.uk (or call 0845 557 8079/+44 (0)114 4070056). Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/47fbbe69-d7e6-4336-8bf6-1651484b390b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2019 |
| Submission deadline | 26 Apr 2019 |
| Future notice date | Not specified |
| Award date | 1 Jul 2019 |
| Contract period | 11 Jul 2019 - 11 Jul 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOE-CPC |
| Locality | SOUTH YORKSHIRE |
| Post town | Sheffield |
| Postcode | S4 7UQ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | Burngreave |
| Westminster constituency | Sheffield Brightside and Hillsborough |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 7 |
| Supplier names | DA LANGUAGES; ENABLE2; LANGUAGE EMPIRE; LANGUAGE LINE; ONCALL INTERPRETERS; SUPREME LINGUISTIC SERVICES; THEBIGWORD GROUP |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79511000 - Telephone operator services
- 79530000 - Translation services
- 79540000 - Interpretation services

## Release History

- 16 Sep 2019 at 14:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/47fbbe69-d7e6-4336-8bf6-1651484b390b
- 26 Mar 2019 at 17:38 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b79a2b88-8b36-4bc8-9e7d-d170b803d6a0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/47fbbe69-d7e6-4336-8bf6-1651484b390b
  16th September 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/b79a2b88-8b36-4bc8-9e7d-d170b803d6a0
  26th March 2019 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/noecpc/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://in-tendhost.co.uk/noecpc/aspx/BuyerProfiles
- https://in-tendhost.co.uk/noecpc/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a162a17f-698b-4452-9c51-e6cddf922f2b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a162a17f-698b-4452-9c51-e6cddf922f2b.json.