---
title: "OIA Live Service Support"
ocid: "ocds-b5fd17-a16d1097-0561-499d-838b-d4c48533199a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a16d1097-0561-499d-838b-d4c48533199a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a16d1097-0561-499d-838b-d4c48533199a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a16d1097-0561-499d-838b-d4c48533199a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2025-10-17"
---

# OIA Live Service Support

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-a16d1097-0561-499d-838b-d4c48533199a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a16d1097-0561-499d-838b-d4c48533199a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a16d1097-0561-499d-838b-d4c48533199a.json)

## Summary

The public procurement process titled "OIA Live Service Support" was conducted by H M Revenue & Customs, located in London, England. This tender, classified under the IT services category involving consulting, software development, Internet, and support, has now been completed. It followed a selective procurement method via a call-off from a framework agreement. The entire process culminated with the award made on 31st July 2025, and the contract period running from 1st September 2025 to 31st August 2026. The procurement was valued at £236,816 and involved delivery within the United Kingdom.

This procurement represents a significant opportunity for businesses involved in IT services, particularly those capable of providing ongoing support for live Oracle-based services. Although the procurement method was selective, suggesting large-scale operations like Oracle Corporation UK Limited might have a competitive edge, businesses looking to establish or expand their footprint in public sector IT services can gain insight into such contracts. Engaging in similar framework agreements or preparing for future tender opportunities with H M Revenue & Customs could foster business growth.

## Notice

OIA Live service support contract to support additional ongoing support from Oracle once the service is live

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/422e5413-913a-46b2-ae7b-8a78a117cb69 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Oct 2025 |
| Submission deadline | 30 Jul 2025 |
| Future notice date | Not specified |
| Award date | 30 Jul 2025 |
| Contract period | 31 Aug 2025 - 31 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £236,816 |
| Lots value | Not specified |
| Awards value | £236,816 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORACLE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Oct 2025 at 14:12 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/422e5413-913a-46b2-ae7b-8a78a117cb69
- 17 Oct 2025 at 14:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/422e5413-913a-46b2-ae7b-8a78a117cb69

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/422e5413-913a-46b2-ae7b-8a78a117cb69
  17th October 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a16d1097-0561-499d-838b-d4c48533199a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a16d1097-0561-499d-838b-d4c48533199a.json.