---
title: "Chatbot AI"
ocid: "ocds-b5fd17-a198f0cb-469c-48ed-8c92-fd8d141ceabe"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a198f0cb-469c-48ed-8c92-fd8d141ceabe"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a198f0cb-469c-48ed-8c92-fd8d141ceabe.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a198f0cb-469c-48ed-8c92-fd8d141ceabe.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WOLVERHAMPTON CITY COUNCIL"
published: "2021-12-03"
---

# Chatbot AI

Buyer: WOLVERHAMPTON CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-a198f0cb-469c-48ed-8c92-fd8d141ceabe

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a198f0cb-469c-48ed-8c92-fd8d141ceabe)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a198f0cb-469c-48ed-8c92-fd8d141ceabe.json)

## Summary

The Wolverhampton City Council is currently inviting tenders for the "Chatbot AI" project, which aims to enhance access to council services through Artificial Intelligence. The procurement process is in the Tender stage, with a designated budget of £75,000. This opportunity falls under the industry category of Software package and information systems, with a significant focus on IT services such as consulting and software development. The tender period is set to conclude on 10 December 2021, while the contract is expected to commence on 17 December 2021 and run until 16 December 2022. Interested parties can find further details through the provided links.

This tender presents an excellent opportunity for technology and software development companies, particularly small and medium-sized enterprises (SMEs), to contribute to innovative public services. Businesses with expertise in AI, chatbot development, or cloud services, especially those capable of delivering enterprise solutions, may find this project particularly appealing. Competing for this contract could not only enhance a company's portfolio but also foster collaboration with public sector entities, paving the way for future projects in the growing field of digital transformation in local government.

## Notice

Wolverhampton Council City (CWC) have identified two Artificial Intelligence (AI) use cases that will help provide citizens of Wolverhampton 24/7 access to their Council queries without human interaction. The first phase of this IT Project will be delivered in workstreams, covering both launch of the Citizen Assistant and Microsoft Dynamics integration. There is also a need for enterprise viability configuration and deployment into the Council's Azure Cloud. This will also provide the much-needed Chatbot structure to expand the services to other areas like ICT, Hub, HR and Revs and Bens in future. Additional information: For further information, please register your interest at https://procontract.due-north.com/Advert?advertId=c4c89de2-2849-ec11-810e-005056b64545&fromProjectDashboard=True

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1214ac0e-4ab8-44f4-a2b1-6e39f53a729c |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Dec 2021 |
| Submission deadline | 10 Dec 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 17 Dec 2021 - 16 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WOLVERHAMPTON CITY COUNCIL |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV1 1RL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Dec 2021 at 12:40 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1214ac0e-4ab8-44f4-a2b1-6e39f53a729c
- 19 Nov 2021 at 11:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1214ac0e-4ab8-44f4-a2b1-6e39f53a729c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1214ac0e-4ab8-44f4-a2b1-6e39f53a729c
  3rd December 2021 - Opportunity notice on Contracts Finder
- https://www.wolverhampton.gov.uk/business/opportunities/tenders

## Notice URLs

- https://procontract.due-north.com/Advert?advertId=c4c89de2-2849-ec11-810e-005056b64545&fromProjectDashboard=True

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a198f0cb-469c-48ed-8c92-fd8d141ceabe. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a198f0cb-469c-48ed-8c92-fd8d141ceabe.json.