--- title: "DOMICILIARY CARE SERVICES" ocid: "ocds-b5fd17-a19b26e5-d027-4d12-81ac-06dd3f217074" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a19b26e5-d027-4d12-81ac-06dd3f217074" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a19b26e5-d027-4d12-81ac-06dd3f217074.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-a19b26e5-d027-4d12-81ac-06dd3f217074.json" source: "Contracts Finder" current_stage: "Award" buyer: "HARTLEPOOL BOROUGH COUNCIL" published: "2024-02-16" --- # DOMICILIARY CARE SERVICES Buyer: HARTLEPOOL BOROUGH COUNCIL Current stage: Award OCID: ocds-b5fd17-a19b26e5-d027-4d12-81ac-06dd3f217074 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a19b26e5-d027-4d12-81ac-06dd3f217074) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a19b26e5-d027-4d12-81ac-06dd3f217074.json) ## Summary The Hartlepool Borough Council is inviting registered domiciliary care providers to tender for two contracts for the provision of domiciliary care services in Hartlepool. The primary objective is to enable residents to stay at home while maintaining a good quality of life. The contracts cover specific geographical areas within Hartlepool, with designated service providers for each area. Interested parties must apply via the NEPO Portal by 2nd December 2022. The contract period is from 1st April 2023 to 31st March 2028 under an open procedure procurement method. This tender presents an opportunity for domiciliary care providers to expand their business by offering services in Hartlepool. Businesses committed to quality, partnership working, and continuous improvement are suitable for this tender. The contracts require providers to accept all referrals within their allocated geographical area promptly. Organizations with a focus on health and social work services and community services would be well-suited to compete in this public procurement process. ## Notice Hartlepool Borough Council wishes to invite registered domiciliary care providers to tender for two contracts for the provision of domiciliary care services in Hartlepool. \r \r The primary objective of the service is to enable people living in the Hartlepool community to remain living at home for as long as possible and maintain a good quality of life which meets their identified outcomes. People who use the service should be able to achieve and maintain their maximum levels of independence and self-care allowing them to live more independently with dignity. \r \r The providers will be expected to show a commitment to partnership working, quality assurance and continuous improvement. Performance will be monitored through self-assessment and the departments monitoring process for domiciliary care providers. \r \r The two contracts relate to geographical areas within Hartlepool, with one designated service provider in each area having specific contractual responsibilities. \r \r Utilisation within the areas has remained fairly static with average hours delivered in each area in the region in the last 12 months of around 1900 - 2100 per week. The number of users within each geographical area range between 400 - 540 over ther last year.\r \r The Council will allocate the geographical area to the successful providers.\r \r The successful providers will be required to accept all referrals from the Council for any service user within their contracted geographical area unless following assessment they are unable to meet the persons needs. The service must be provided within 48 (forty eight) hours of receipt of the referral. There may be occasion where referrals are made to providers outside of their geographical area. Acceptance of these referrals will be at the providers discretion. \r \r Organisations wishing to register an interest and download the tender documentation, should apply via the NEPO Portal only.\r www.qtegov.com - Domiciliary Care Services - Reference DN 639360\r \r All completed documentation must be returned via the NEPO Portal Only and by no later than Friday, 2nd December 2022\r \r For guidance notes on how to register onto the NEPO Portal please follow link below: -\r \r https://procontract.due-north.com/SupplierRegistration/Register\r ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/45ee7edd-862a-446e-9f07-ef01853eba7a | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large, SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Feb 2024 | | Submission deadline | 2 Dec 2022 | | Future notice date | Not specified | | Award date | 24 Mar 2023 | | Contract period | 21 May 2023 - 31 Mar 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HARTLEPOOL BOROUGH COUNCIL | | Locality | HARTLEPOOL | | Post town | Cleveland | | Postcode | TS24 8AY | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC3 Tees Valley | | ITL 3 | TLC31 Hartlepool and Stockton-on-Tees | | Local authority | Hartlepool | | Electoral ward | Victoria | | Westminster constituency | Hartlepool | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 2 | | Supplier names | DALE CARE; VESTRA HOMECARE | ## CPV Codes ### Divisions - 85 - Health and social work services - 98 - Other community, social and personal services ### Codes - 85000000 - Health and social work services - 98000000 - Other community, social and personal services ## Release History - 16 Feb 2024 at 10:48 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/45ee7edd-862a-446e-9f07-ef01853eba7a - 6 Dec 2023 at 14:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bd9b8675-0576-4255-85ac-0cfb7d2dde09 - 26 Oct 2022 at 16:18 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7473a175-e916-45ac-955f-2e5794eb9520 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/45ee7edd-862a-446e-9f07-ef01853eba7a 16th February 2024 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/bd9b8675-0576-4255-85ac-0cfb7d2dde09 6th December 2023 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/7473a175-e916-45ac-955f-2e5794eb9520 26th October 2022 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.hartlepool.gov.uk - https://procontract.due-north.com/SupplierRegistration/Register ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a19b26e5-d027-4d12-81ac-06dd3f217074. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a19b26e5-d027-4d12-81ac-06dd3f217074.json.