--- title: "Invitation to Tender - Carers Trust Feedback Survey" ocid: "ocds-b5fd17-a1a5362d-b2a3-4a84-9a8f-47ce10dbf76b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a1a5362d-b2a3-4a84-9a8f-47ce10dbf76b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a1a5362d-b2a3-4a84-9a8f-47ce10dbf76b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-a1a5362d-b2a3-4a84-9a8f-47ce10dbf76b.json" source: "Contracts Finder" current_stage: "Tender" buyer: "CARERS TRUST" published: "2020-01-21" --- # Invitation to Tender - Carers Trust Feedback Survey Buyer: CARERS TRUST Current stage: Tender OCID: ocds-b5fd17-a1a5362d-b2a3-4a84-9a8f-47ce10dbf76b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a1a5362d-b2a3-4a84-9a8f-47ce10dbf76b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a1a5362d-b2a3-4a84-9a8f-47ce10dbf76b.json) ## Summary The Carers Trust is inviting proposals for the "Carers Trust Feedback Survey," with a focus on enhancing the support for unpaid carers across three pilot sites in England: Harrogate & Craven, Bradford & Airedale, Trafford, and Hillingdon. This procurement process is currently in the Tender stage, and submissions are required by 1st February 2020. The project will span from 17th February 2020 to 30th November 2020, and it falls within the research and development services category, specifically seeking direct engagement through a single tender action with a total contract value estimated at £20,000. This tender presents significant opportunities for businesses specialising in research, survey design, and data analysis, particularly those with experience in the health and social care sectors. Companies that are small to medium-sized enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs) are well-positioned to benefit from this contract. By participating, they can contribute valuable insights that will shape support services for carers, thereby enhancing their market presence and potential for further contracts within the public sector. ## Notice Purpose The purpose of this document is to give research organisations an overview of the Carers Trusts requirements for a feedback survey and to invite interested organisations to submit a proposal. The Survey The Carers Trust wants to commission a feedback survey to be designed and implemented at three pilot sites in England. The Survey will focus on feedback from unpaid carers, outcomes associated with the service received, the difference it has made to them and ways in which it could be improved. If successful, the survey will be endorsed by Carers Trust (with branding) and rolled out as an offer to the rest of the Carers Trust Network, so that they can use a tested and highly professional feedback mechanism to get information about the carers they support. This will be centrally managed by Carers Trust on Survey Monkey, securely storing the data and feeding back the results on a quarterly basis to Network Partners via PowerBI. This has the added benefit of meaning Carers Trust can use the evidence to collectively demonstrate evidence of feedback from service users across the Network on an ongoing basis, as well as learn about carers needs to inform other work streams. The objectives of the research being commissioned are as follows: Commissioned Research Objectives 1. To design a feedback survey providing feedback, outcomes and improvement evidence. 2. To implement the survey at the three pilot sites on a representative sample of service users over a six-month period. 3. To analyse the data and provide an extract to Network Partners and the Carers Trust 4. To modify the survey based on the pilot as required, for wider use and Carers Trust endorsement. 5. To produce a report outlining the design process, data analysis, findings, conclusions, lessons learned and recommendations. To be shared with the Network Partners and Carers Trust accompanying the launch of the survey more widely. Pilot sites Identified pilot sites include: * Carers Resource, Harrogate & Craven, Bradford & Airedale. * Trafford Carers Centre Sale. * Hillingdon Carers Centre, Uxbridge. Research Proposal The Carers Trust are inviting interested parties to submit an expression of interest outlining: * Experience in designing, delivering and analysing surveys of this type * Who will be involved in the work, and an indication of what each team member will be doing. * CVs and examples of work for the team/individual Contact: Richard McManus - Insight and Intelligence Manager Email: rmcmanus@carers.org Phone: 07973660123 ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a0480b98-e6eb-47a4-9047-d1a45b436d35 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Direct | | Procurement method details | Single tender action (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 21 Jan 2020 | | Submission deadline | 1 Feb 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 17 Feb 2020 - 30 Nov 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £20,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CARERS TRUST | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 0LH | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI44 Lewisham and Southwark | | Local authority | Southwark | | Electoral ward | Borough & Bankside | | Westminster constituency | Bermondsey and Old Southwark | | Delivery location | Not specified | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73000000 - Research and development services and related consultancy services ## Release History - 21 Jan 2020 at 10:35 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a0480b98-e6eb-47a4-9047-d1a45b436d35 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a0480b98-e6eb-47a4-9047-d1a45b436d35 21st January 2020 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/d425c151-3df3-4861-a6d9-36f12ec432ee Feedback Survey Gannt - https://www.contractsfinder.service.gov.uk/Notice/Attachment/7c982715-d78a-4878-9150-e6637461eb75 Feedback Survey ITT document ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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