--- title: "Waterways Engagement Monitor (Market Research)" ocid: "ocds-b5fd17-a1ab5940-d350-4193-b5bb-9ea0df0e29d4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a1ab5940-d350-4193-b5bb-9ea0df0e29d4" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a1ab5940-d350-4193-b5bb-9ea0df0e29d4.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-a1ab5940-d350-4193-b5bb-9ea0df0e29d4.json" source: "Contracts Finder" current_stage: "Tender" buyer: "CANAL & RIVER TRUST" published: "2018-06-05" --- # Waterways Engagement Monitor (Market Research) Buyer: CANAL & RIVER TRUST Current stage: Tender OCID: ocds-b5fd17-a1ab5940-d350-4193-b5bb-9ea0df0e29d4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a1ab5940-d350-4193-b5bb-9ea0df0e29d4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a1ab5940-d350-4193-b5bb-9ea0df0e29d4.json) ## Summary The Canal & River Trust is seeking to engage a supplier for the Waterways Engagement Monitor, a market research service aimed at tracking key performance indicators related to visitor engagement with waterways in England and Wales. This procurement is currently in the tender stage, with the application period closing on 25th June 2018. The contract is expected to commence on 14th January 2019 and run through to 13th January 2024, with a total budget of £200,000. Businesses interested in this opportunity should have expertise in market research and data collection across the varied locations specified, including regions such as the North East, London, and the South West. This tender presents a significant opportunity for market research firms, particularly those focused on visitor studies and surveys, as the successful contractor will help shape insights into public engagement with the Canal & River Trust's services. The nature of this procurement is selective, meaning it aims to attract businesses that can demonstrate their qualifications and experience. Small and medium-sized enterprises (SMEs) are encouraged to apply, and this project could be particularly appealing for companies skilled in quantitative research methodologies and with a strong understanding of visitor trends and behaviours. ## Notice "The Waterway Engagement Monitor (WEM, previously the Inland Waterway Visitor Survey) is one of the Canal & River Trust's (the Trust) primary survey instruments. The WEM is an online survey consisting of a nationally (England & Wales) representative sample of 960 adults in each monthly period (11,500 throughout a typical year). Data is subsequently weighted to the national England & Wales population profile in terms of region, sex, social grade and age. The WEM is used to track a number of key performance indicators (KPIs) in addition to various outcomes related measures. The main KPIs are: Visitor (and visit) volumes Brand awareness Visitor satisfaction Brand support Valuing waterways From April 2019 onwards, the Trust intends to build upon the existing survey methodology both nationally and locally, including gaining greater insight about usage and attitudes of those living with 1km of our waterways, as well assessing any differences between the Trust's six waterway regions. A key element of this adjustment will be to increase the sample size within the Trust's 1km 'waterway corridor'." This PPQ, and subsequent ITT, relate to the administration of the WEM from 2019 onwards for a period of up to five years. The successful applicant will be expected to administer the survey and regularly report on its findings. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fd729d5d-7fd9-434e-b1c2-b82f4e0091e2 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Jun 2018 | | Submission deadline | 25 Jun 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 14 Jan 2019 - 13 Jan 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £200,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CANAL & RIVER TRUST | | Locality | MILTON KEYNES | | Post town | Milton Keynes | | Postcode | MK9 1BB | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ12 Milton Keynes | | Local authority | Milton Keynes | | Electoral ward | Central Milton Keynes | | Westminster constituency | Milton Keynes Central | | Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79310000 - Market research services ## Release History - 5 Jun 2018 at 16:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fd729d5d-7fd9-434e-b1c2-b82f4e0091e2 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/fd729d5d-7fd9-434e-b1c2-b82f4e0091e2 5th June 2018 - Opportunity notice on Contracts Finder - http://www.mytenders.co.uk/search/show/search_view.aspx?ID=JUN154644 NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided. ## Notice URLs - http://canalrivertrust.org.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a1ab5940-d350-4193-b5bb-9ea0df0e29d4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a1ab5940-d350-4193-b5bb-9ea0df0e29d4.json.