---
title: "HMCG MSI Automated Weather Update IVR Service"
ocid: "ocds-b5fd17-a1c63104-d5e6-4e56-aa20-df9ed7f40ef5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a1c63104-d5e6-4e56-aa20-df9ed7f40ef5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a1c63104-d5e6-4e56-aa20-df9ed7f40ef5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a1c63104-d5e6-4e56-aa20-df9ed7f40ef5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MARITIME & COASTGUARD AGENCY"
published: "2017-01-17"
---

# HMCG MSI Automated Weather Update IVR Service

Buyer: MARITIME & COASTGUARD AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-a1c63104-d5e6-4e56-aa20-df9ed7f40ef5

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## Summary

The Maritime & Coastguard Agency has initiated a procurement process for the project titled "HMCG MSI Automated Weather Update IVR Service". This tender, classified under interactive voice response software packages (CPV code 48512000), is located in the United Kingdom and has reached the award stage, with the award date being 5th January 2017. The tender period concluded on 25th November 2016, and the contract is set to commence on 31st January 2017, lasting until 31st January 2020. Total contract value amounts to £72,011.

This tender presents significant opportunities for businesses focusing on providing automated systems and software services. Firms with expertise in developing bespoke interactive voice response solutions would find themselves well-suited to compete, particularly if they possess experience serving public sector clients. The procurement process highlights a precedent for innovation in public services, allowing providers to demonstrate their capabilities in streamlining communications and enhancing service delivery.

## Notice

A bespoke IVR system to reduce calls to HM Coastguard staff regarding automated weather updates

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2c9bc8e5-20fc-42a1-893c-a654eec87b83 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jan 2017 |
| Submission deadline | 25 Nov 2016 |
| Future notice date | Not specified |
| Award date | 5 Jan 2017 |
| Contract period | 31 Jan 2017 - 31 Jan 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £72,011 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MARITIME & COASTGUARD AGENCY |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO15 1EG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Banister & Polygon |
| Westminster constituency | Southampton Itchen |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VODAFONE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48512000 - Interactive voice response software package

## Release History

- 17 Jan 2017 at 16:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2c9bc8e5-20fc-42a1-893c-a654eec87b83

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2c9bc8e5-20fc-42a1-893c-a654eec87b83
  17th January 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a1c63104-d5e6-4e56-aa20-df9ed7f40ef5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a1c63104-d5e6-4e56-aa20-df9ed7f40ef5.json.