---
title: "Dynamics 365 Case management for ICT infrastructure programme"
ocid: "ocds-b5fd17-a1cce1b9-c164-443d-88d3-58373c4c73be"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a1cce1b9-c164-443d-88d3-58373c4c73be"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a1cce1b9-c164-443d-88d3-58373c4c73be.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a1cce1b9-c164-443d-88d3-58373c4c73be.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2021-04-12"
---

# Dynamics 365 Case management for ICT infrastructure programme

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-a1cce1b9-c164-443d-88d3-58373c4c73be

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a1cce1b9-c164-443d-88d3-58373c4c73be)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a1cce1b9-c164-443d-88d3-58373c4c73be.json)

## Summary

The Department for Education is seeking services for the development of a Dynamics 365 case management system as part of its Capital ICT infrastructure programme. The procurement process is complete and was conducted through a selective method, with a tender period that ended on 12 March 2021. The total contract value was £20,000, and the contract period ran from 15 March 2021 to 31 March 2021. The procurement falls within the IT services category, specifically focusing on consulting, software development, and support, with the opportunity available across the UK and overseas territories.

This tender presents a valuable opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in IT services, particularly those with expertise in software development and case management systems. Businesses capable of delivering bespoke software solutions and effective consulting services in the ICT sector stand to benefit significantly by participating in future tenders, especially those that arise through framework agreements similar to this one.

## Notice

Development of a configure first case management system using Dynamics 365 for DfE Capital ICT infrastructure programme.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/15001c7b-7491-48ef-b580-b2f1b7b0149e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Apr 2021 |
| Submission deadline | 12 Mar 2021 |
| Future notice date | Not specified |
| Award date | 12 Apr 2021 |
| Contract period | 15 Mar 2021 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,000 |
| Lots value | Not specified |
| Awards value | £20,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3BT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CEOX |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 12 Apr 2021 at 15:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/15001c7b-7491-48ef-b580-b2f1b7b0149e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/15001c7b-7491-48ef-b580-b2f1b7b0149e
  12th April 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f57ca425-adc5-4726-90dc-f2eae0bf6f4d
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a1cce1b9-c164-443d-88d3-58373c4c73be. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a1cce1b9-c164-443d-88d3-58373c4c73be.json.