---
title: "SCC - MS - Local Bus Routes 2024 - DDRT Surrey East"
ocid: "ocds-b5fd17-a2294e6b-60f1-4da6-af90-74dd615bfce4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a2294e6b-60f1-4da6-af90-74dd615bfce4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a2294e6b-60f1-4da6-af90-74dd615bfce4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a2294e6b-60f1-4da6-af90-74dd615bfce4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SURREY COUNTY COUNCIL"
published: "2024-07-30"
---

# SCC - MS - Local Bus Routes 2024 - DDRT Surrey East

Buyer: SURREY COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-a2294e6b-60f1-4da6-af90-74dd615bfce4

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## Summary

Surrey County Council has awarded the contract for the digital demand responsive transport (DDRT) service in East Surrey. This procurement falls under the transport services category (CPV: 60000000) and is focused on providing enhanced and sustainable travel opportunities. The service will cover the Surrey East operating area, accommodating up to six buses and a booking call centre. This initiative aims to extend the accessibility of public transport options to more Surrey residents, including those in isolated areas. The procurement process involved a mini-competition under the Public Bus Dynamic Purchasing System. The contract, valued at £2,794,686, will run from 2nd September 2024 to 29th August 2026. This project was awarded to the East Surrey Rural Transport Partnership, an SME and VCSE, on 30th July 2024.

This opportunity offers significant potential business growth for SMEs and VCSEs in the transport sector, particularly those specialising in digital demand-responsive services. The demand for enhanced public transport solutions is growing, presenting a market for innovative transport providers to secure long-term contracts. Businesses capable of integrating digital booking systems and managing demand-responsive fleets will be well-positioned to leverage this contract. The inclusion of a call centre component also suggests opportunities for enterprises with customer service capabilities to support operational logistics. This project could act as a valuable model for similar initiatives in other regions, making it essential for businesses aiming to expand their footprint in sustainable transport services.

## Notice

This mini competition is to encompass the retendering of 1 enhanced DDRT (Digital Demand Responsive Transport) service in East Surrey. Currently 6 services are operating in Surrey and the requirement is for Surrey to have an increased number of travel opportunities making DDRT available to a greater number of Surrey residents. The contract is the operation of the Surrey connect DDRT bus service in the Surrey East operating area, for up to six buses and a booking call centre. Surrey connect is a digital on demand bus service, known as a Digital Demand Responsive Transport solution, that is available in Surrey which enables residents to book a convenient bus journey when they need it, up to 7 days in advance or 30 minutes before you travel. It has been rolled out to improve access to sustainable travel where fewer traditional bus services are on offer. This service can help people who may be isolated due to their location and those who have had to traditionally be heavily car dependent. We tendered 2+1-year contracts in January 2024 via the Public Bus Dynamic Purchasing System for operators to run the services on the behalf of SCC in 4 main areas: Surrey North, Surrey Southwest, Surrey Central and Surrey East. We successfully awarded 3 of the 4 areas but are retendering Surrey East due to the bids we received being incompatible with our requirements. We have adjusted the scope to allow for diesel buses in the first year of the contract, due to the lack of charging options in Tandridge.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/af40a97a-a43b-4a3a-be0b-ef99c2985b62 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jul 2024 |
| Submission deadline | 10 Jul 2024 |
| Future notice date | Not specified |
| Award date | 29 Jul 2024 |
| Contract period | 1 Sep 2024 - 29 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,794,686 |
| Lots value | Not specified |
| Awards value | £2,794,686 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SURREY COUNTY COUNCIL |
| Locality | REIGATE |
| Post town | Redhill |
| Postcode | RH2 8EF |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ26 East Surrey |
| Local authority | Reigate and Banstead |
| Electoral ward | South Park & Woodhatch |
| Westminster constituency | Reigate |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EAST SURREY RURAL TRANSPORT PARTNERSHIP |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)

### Codes

- 60000000 - Transport services (excl. Waste transport)
- 60130000 - Special-purpose road passenger-transport services

## Release History

- 30 Jul 2024 at 10:18 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/af40a97a-a43b-4a3a-be0b-ef99c2985b62
- 30 Jul 2024 at 10:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/af40a97a-a43b-4a3a-be0b-ef99c2985b62

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/af40a97a-a43b-4a3a-be0b-ef99c2985b62
  30th July 2024 - Awarded contract notice on Contracts Finder
- https://supplierlive.proactisp2p.com/Account/Login?cid=surreycc
  Proactis Supplier Network

## Notice URLs

- https://www.surreycc.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a2294e6b-60f1-4da6-af90-74dd615bfce4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a2294e6b-60f1-4da6-af90-74dd615bfce4.json.