--- title: "PRJ 1252 Lewisham High Intensity User Service" ocid: "ocds-b5fd17-a232cd9f-3fcf-48af-8cd3-19080fcde86a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a232cd9f-3fcf-48af-8cd3-19080fcde86a" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a232cd9f-3fcf-48af-8cd3-19080fcde86a.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-a232cd9f-3fcf-48af-8cd3-19080fcde86a.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS SOUTH EAST LONDON INTEGRATED CARE BOARD" published: "2023-08-07" --- # PRJ 1252 Lewisham High Intensity User Service Buyer: NHS SOUTH EAST LONDON INTEGRATED CARE BOARD Current stage: Tender OCID: ocds-b5fd17-a232cd9f-3fcf-48af-8cd3-19080fcde86a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a232cd9f-3fcf-48af-8cd3-19080fcde86a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a232cd9f-3fcf-48af-8cd3-19080fcde86a.json) ## Summary The NHS South East London Integrated Care Board is seeking to commission a High Intensity User service to address health and social needs, aiming to reduce emergency care services demand. The tender, titled "PRJ 1252 Lewisham High Intensity User Service," falls under the Health and social work services category. The procurement stage is currently at the tendering phase, with a deadline for submissions set for September 18, 2023. The total contract value is £850,000. The service is scheduled to begin in April 2024. This tender provides an opportunity for businesses specializing in healthcare and social services to compete for a contract that focuses on managing and coordinating patient care to reduce A&E department visits. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate. Interested parties must express their interest via the Pro-contract e-tendering portal to be considered for this open procedure tender. ## Notice NHS SEL ICB wish to commission a HIU service to work with people to understand any underlying social or emotional reasons for increased health care contacts and to provide emotional/psychosocial support as opposed to a clinical or medical model with an aim to improve patients health and social well being whilst reducing demand on urgent and emergency care services. Service Aims include: Effectively manage, co-ordinate and signpost frequent attenders at A&E to local health, social and voluntary services to help support their identified needs. * Reduce frequent attenders' activity on A&E department and calls made to London Ambulance Service (LAS). * To explore the underlying reason for frequent attendances to A&E, appropriately signpost and make referrals to health and well-being agencies in primary care and the community that can support individual needs. * To engage/reengage people with local community services. * Effectively manage and co-ordinate the chaotic and demanding nature of the patient group through the use of multi-agency support and the voluntary sector * To provide support to identified patients linking to end of life pathways The estimated total contract value is PS850,000.00. The Contract will be for 3 years with the possibility of an extension for a further 2 years at the discretion of the ICB. The service is expected to commence in April 2024. Please refer to the service specification document for further information on the service. Interested organisation must express an interest via Pro-contract e-tendering portal. Bidders needs to register on Pro-contract if they are not registered already. This can be done by clicking the link below. https://procontract.due-north.com/Register Once registered, you can express an interest in this project and submit your bid via the e-tendering portal by clicking the following link to this specific project: https://procontract.due-north.com/Advert?advertId=e1004adf-7430-ee11-8124-005056b64545 Please note that bids submitted by any other means will not be considered. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b1917b99-ae0e-4ca0-a872-1d091c76145a | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Aug 2023 | | Submission deadline | 18 Sep 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2024 - 31 Mar 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £850,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS SOUTH EAST LONDON INTEGRATED CARE BOARD | | Locality | LONDON | | Post town | East London | | Postcode | E15 1DA | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Stratford | | Westminster constituency | Stratford and Bow | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 7 Aug 2023 at 15:59 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b1917b99-ae0e-4ca0-a872-1d091c76145a ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b1917b99-ae0e-4ca0-a872-1d091c76145a 7th August 2023 - Opportunity notice on Contracts Finder ## Notice URLs - https://procontract.due-north.com/Advert?advertId=e1004adf-7430-ee11-8124-005056b64545 - https://procontract.due-north.com/Register ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a232cd9f-3fcf-48af-8cd3-19080fcde86a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a232cd9f-3fcf-48af-8cd3-19080fcde86a.json.