---
title: "Hosted Civica payments software renewal via CCS RM6194 for the provision of Back Office Software."
ocid: "ocds-b5fd17-a297edf4-2168-4b44-aa45-57292e18b356"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a297edf4-2168-4b44-aa45-57292e18b356"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a297edf4-2168-4b44-aa45-57292e18b356.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a297edf4-2168-4b44-aa45-57292e18b356.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STEVENAGE BOROUGH COUNCIL"
published: "2024-09-30"
---

# Hosted Civica payments software renewal via CCS RM6194 for the provision of Back Office Software.

Buyer: STEVENAGE BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-a297edf4-2168-4b44-aa45-57292e18b356

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a297edf4-2168-4b44-aa45-57292e18b356)  
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## Summary

Stevenage Borough Council recently completed the procurement process for the renewal of its hosted Civica payments software via the CCS RM6194 framework. The tender, titled "Hosted Civica payments software renewal via CCS RM6194 for the provision of Back Office Software," falls under the industry category of software packages and information systems. The procurement method utilised was selective, specifically a call-off from a framework agreement. The contract, valued at £367,578 GBP, will cover various core software modules and maintenance services. The procurement process reached the award stage on 20th September 2024, with the contract period spanning from 20th September 2024 to 31st January 2028. The services will be delivered primarily in the East of England region.

This tender offers significant opportunities for businesses specialising in software solutions and IT services. Small and medium-sized enterprises (SMEs), particularly those with expertise in payment processing systems, recurring card payments, web-based payment solutions, and software maintenance services, stand to benefit from engaging in such contracts. Given that Stevenage Borough Council is the buying organisation, businesses with experience in public sector contracts could find this to be a conducive avenue for growth. Additionally, involvement in this tender could enhance a company's portfolio and visibility within the public sector, leading to potential future opportunities.

## Notice

"Provision of core software module. Agreed throughput is 150,000 Transactions per annum. Maintenance and support services for the licensed software. ATP 0300 number with up to 100,000 minutes per annum. Use of following modules: a. ATP b. WebPay Staff 2 c. eStore2 d. Recurring Card Payments e. Paylink f. Checkout x5 g. eReturns h. 3DSv2 i. Hosted Distribution j. Hosted Bank Reconciliation"

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0249ef27-a977-4cff-a115-03236991ab19 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2024 |
| Submission deadline | 19 Sep 2024 |
| Future notice date | Not specified |
| Award date | 19 Sep 2024 |
| Contract period | 19 Sep 2024 - 31 Jan 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £367,578 |
| Lots value | Not specified |
| Awards value | £367,578 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STEVENAGE BOROUGH COUNCIL |
| Locality | STEVENAGE |
| Post town | Stevenage |
| Postcode | SG1 1HN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Stevenage |
| Electoral ward | Old Town |
| Westminster constituency | Stevenage |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 Sep 2024 at 15:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0249ef27-a977-4cff-a115-03236991ab19

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0249ef27-a977-4cff-a115-03236991ab19
  30th September 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a297edf4-2168-4b44-aa45-57292e18b356. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a297edf4-2168-4b44-aa45-57292e18b356.json.