---
title: "RFE - Contact Centre for supervised visits between parents and children."
ocid: "ocds-b5fd17-a2e9c0eb-d433-4458-a898-986f3c5196ac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a2e9c0eb-d433-4458-a898-986f3c5196ac"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a2e9c0eb-d433-4458-a898-986f3c5196ac.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a2e9c0eb-d433-4458-a898-986f3c5196ac.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LUTON COUNCIL"
published: "2025-03-19"
---

# RFE - Contact Centre for supervised visits between parents and children.

Buyer: LUTON COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-a2e9c0eb-d433-4458-a898-986f3c5196ac

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## Summary

Luton Council has completed the procurement process for the management of a contact centre facilitating supervised visits between parents and children, categorised under health and social work services. The project, titled "RFE - Contact Centre for supervised visits between parents and children," is set in England, United Kingdom. The procurement stage is marked as "award," with the tendering period ending on 25th January 2024. The contract is scheduled to begin on 1st April 2024, with a termination date of 31st March 2026. The total contract value is £47,560 GBP, and the procurement was conducted using a method listed as "Other - ."

This tender presents growth opportunities for businesses specialising in the provision of health and social work services, particularly those with experience in managing supervised visitation facilities. The contract has been awarded to Kiddizone t/a Selly Oak Contact Centre, indicating that similar small and medium enterprises (SMEs) with expertise in this sector could find such tenders within their capabilities. Although this particular contract is not geared specifically towards SMEs or voluntary, community and social enterprises (VCSEs), it underscores the importance of specialised service providers in achieving successful contract awards.

## Notice

Contact Centre for supervised visits between parents and children.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a5dc1284-146f-4156-83a1-ea1a73b821c0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Mar 2025 |
| Submission deadline | 25 Jan 2024 |
| Future notice date | Not specified |
| Award date | 25 Jan 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £47,560 |
| Lots value | Not specified |
| Awards value | £47,560 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LUTON COUNCIL |
| Locality | LUTON |
| Post town | Luton |
| Postcode | LU1 2BQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Central |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KIDDIZONE T/A SELLY OAK CONTACT CENTRE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 19 Mar 2025 at 16:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a5dc1284-146f-4156-83a1-ea1a73b821c0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a5dc1284-146f-4156-83a1-ea1a73b821c0
  19th March 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.luton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a2e9c0eb-d433-4458-a898-986f3c5196ac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a2e9c0eb-d433-4458-a898-986f3c5196ac.json.