--- title: "Website Update, Maintenance & Ad-hoc Support" ocid: "ocds-b5fd17-a2ff4cc5-adc9-11e6-9901-0019b9f3037b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a2ff4cc5-adc9-11e6-9901-0019b9f3037b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a2ff4cc5-adc9-11e6-9901-0019b9f3037b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-a2ff4cc5-adc9-11e6-9901-0019b9f3037b.json" source: "Contracts Finder" current_stage: "Award" buyer: "BLUE ORCHID" published: "2016-11-18" --- # Website Update, Maintenance & Ad-hoc Support Buyer: BLUE ORCHID Current stage: Award OCID: ocds-b5fd17-a2ff4cc5-adc9-11e6-9901-0019b9f3037b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a2ff4cc5-adc9-11e6-9901-0019b9f3037b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a2ff4cc5-adc9-11e6-9901-0019b9f3037b.json) ## Summary The procurement process relates to the tender titled "Website Update, Maintenance & Ad-hoc Support" issued by the organisation Blue Orchid, based in Liverpool, United Kingdom. Classed under the industry category of "World wide web (www) site design services," this process is currently in the Award stage, with the contract period commencing on 28 September 2016 and concluding on 31 December 2018. The procurement was conducted via an open procedure, and the tender period ended on 31 May 2016 with a contract value of £21,600. The tender encompasses a comprehensive range of website maintenance and development services. This tender presents significant opportunities for businesses, particularly those specialising in website design, maintenance, and development services. Small to medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) would be well-suited to compete, given the nature of the services required. Suitable competitors should be equipped to deliver ongoing maintenance services, implement software updates, and undertake bespoke development work that enhances the user experience while ensuring site security and functionality. ## Notice The services required of the contract comprises two elements as follows: Element 1: Website Maintenance Support: (Quotation on a monthly fixed fee basis) To provide a monthly programme of website maintenance to include as a minimum: * Maintenance and regular update of the all associated activities linked with the website. * Version Upgrades and patches of content management system and underlying software. * Maintenance & checking for dead links of static pages. * Performance Improvements. * Archival & update of new data provided by the Growth Hub along with update of the sitemap. * Daily database backup and website backup after any update. For bring up the website within 8 hours of any failure/hack attack. * Cyber audit from time to time when any modification/upgrade in coding/design is done and also any vulnerability identified. * Bug fixing and problem reporting. * Regular reports on usage using Google Analytics. Additional website maintenance to include: * Text: Additions or deletions * Photos: Additions, deletions and basic retouching * Web Pages: Additions or deletions using existing webpage design * Navigation: Basic navigational changes (add, move or delete an item in the navigation) * File Downloads: Additions or deletions of PDFs and other documents * Videos: Insertion or deletion of pre-edited video * Links: Additions or deletions * Colour and Background Images: Changes/replacements * Forms: Dynamic form layout and integration Element 2: Website Development Work (Quotation on an hourly rate for development work) To carry out bespoke website development work as and when required. As minimum this will include: * Development of a supplier area to be added to existing website structure. * Upgrade / overhaul of data base that sits behind "Support Finder" and enhancement of this function to support new features (e.g. staff area). * Redesign / refresh of home page. * Adhoc design work. * Development of business support search tool to provide new features (e.g. staff area). * Integration of 3rd party "white labelled" content and information tools. * Development of a Product area to the website to include design work to ensure product area can be communicated effectively in various media e.g. printed, social etc. * Development of events calendar /diary to enhance user experience. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/764e0e6c-eade-428e-b461-f1fe6b51dc09 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Nov 2016 | | Submission deadline | 31 May 2016 | | Future notice date | Not specified | | Award date | 9 May 2016 | | Contract period | 27 Sep 2016 - 31 Dec 2018 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | £21,600 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BLUE ORCHID | | Locality | LIVERPOOL | | Post town | Liverpool | | Postcode | L1 3BT | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD7 Merseyside | | ITL 3 | TLD72 Liverpool | | Local authority | Liverpool | | Electoral ward | City Centre North | | Westminster constituency | Liverpool Riverside | | Delivery location | TLD North West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | SPUTNIK INTERNET | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72413000 - World wide web (www) site design services ## Release History - 18 Nov 2016 at 20:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/764e0e6c-eade-428e-b461-f1fe6b51dc09 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/764e0e6c-eade-428e-b461-f1fe6b51dc09 9th May 2016 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/e3c40059-cd8e-417e-bb73-462c98355799 Specification - http://candwgrowthhub.co.uk/opportunities/ Specification and T&C ## Notice URLs - http://www.candwgrowthhub.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a2ff4cc5-adc9-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a2ff4cc5-adc9-11e6-9901-0019b9f3037b.json.