---
title: "TLLL CRM Solution"
ocid: "ocds-b5fd17-a305fe9d-bf8c-4fde-b39f-92f91341ea9b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a305fe9d-bf8c-4fde-b39f-92f91341ea9b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a305fe9d-bf8c-4fde-b39f-92f91341ea9b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a305fe9d-bf8c-4fde-b39f-92f91341ea9b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND AND NHS IMPROVEMENT"
published: "2022-08-26"
---

# TLLL CRM Solution

Buyer: NHS ENGLAND AND NHS IMPROVEMENT  
Current stage: Award  
OCID: ocds-b5fd17-a305fe9d-bf8c-4fde-b39f-92f91341ea9b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a305fe9d-bf8c-4fde-b39f-92f91341ea9b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a305fe9d-bf8c-4fde-b39f-92f91341ea9b.json)

## Summary

The procurement process for the "TLLL CRM Solution" was awarded to NHS England and NHS Improvement. The tender, classified under Customer Relation Management software package, had a total value of £30,000. The procurement method used was an open procedure below threshold. The contract period is from 1st August 2022 to 31st July 2023. The tender was located in London with a postal code of SE1 8UG. The tender closed on 21st July 2022.

This contract presents an opportunity for businesses, especially small and medium enterprises, in the technology services industry. Companies providing CRM software solutions may find this tender particularly suitable. NHS England and NHS Improvement, as the buying organisation, awarded the contract to SugarCRM UK Ltd. Businesses interested in providing similar services in the healthcare sector should monitor similar procurement opportunities for potential growth.

## Notice

For the for ongoing business needs and activities by our Programmes, Marketing and Management Information teams to collect, engage, analyse, and report on applicant/participant data.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/76dc15ef-e4ef-4d41-8b0c-e69ab7c4f952 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Aug 2022 |
| Submission deadline | 21 Jul 2022 |
| Future notice date | Not specified |
| Award date | 31 Jul 2022 |
| Contract period | 31 Jul 2022 - 31 Jul 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,000 |
| Lots value | Not specified |
| Awards value | £29,191 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND AND NHS IMPROVEMENT |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SUGARCRM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 26 Aug 2022 at 08:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/76dc15ef-e4ef-4d41-8b0c-e69ab7c4f952

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/76dc15ef-e4ef-4d41-8b0c-e69ab7c4f952
  26th August 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5f4aece2-91fc-495b-918b-5bd741191136
  NHS_TERMS_AND_CONDITIONS_FOR_THE_SUPPLY_OF_GOODS_AND_THE_PROVISION_OF_SERVICES__PO_VERSION_

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a305fe9d-bf8c-4fde-b39f-92f91341ea9b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a305fe9d-bf8c-4fde-b39f-92f91341ea9b.json.