---
title: "SURVEYS - Lot 1 Customer Satisfaction, Lot 2 Employee Satisfaction, Lot 3 Transactional Surveys to Capture the Voice of the Customer"
ocid: "ocds-b5fd17-a3335163-a2f9-43c2-9025-63cfdafe3560"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3335163-a2f9-43c2-9025-63cfdafe3560"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a3335163-a2f9-43c2-9025-63cfdafe3560.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a3335163-a2f9-43c2-9025-63cfdafe3560.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WAKEFIELD AND DISTRICT HOUSING LIMITED"
published: "2023-04-12"
---

# SURVEYS - Lot 1 Customer Satisfaction, Lot 2 Employee Satisfaction, Lot 3 Transactional Surveys to Capture the Voice of the Customer

Buyer: WAKEFIELD AND DISTRICT HOUSING LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-a3335163-a2f9-43c2-9025-63cfdafe3560

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3335163-a2f9-43c2-9025-63cfdafe3560)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a3335163-a2f9-43c2-9025-63cfdafe3560.json)

## Summary

The Wakefield and District Housing Limited has awarded a contract for SURVEYS encompassing Customer Satisfaction, Employee Satisfaction, and Transactional Surveys. The procurement process was initiated as a tender with a value of £141,600 in GBP. The contract period is scheduled from 1st April 2023 to 31st March 2025. The supplier is Acuity Research & Practice, M E L Research, and Sabio Ltd. The award notice was published on 12th April 2023.

This procurement process for survey services by Wakefield and District Housing Limited presents business growth opportunities for research and survey companies focusing on customer and employee satisfaction. Companies specialising in survey services can consider competing in this tender to secure contracts and expand their business presence within the industry category of Survey services. The active status of the procurement process indicates potential for further engagement with the buying organisation.

## Notice

The purpose of this tender is procure our SURVEY requirements across the following three lots; Lot 1 Tenant Satisfaction Survey Lot 2 Employee Survey Lot 3 Transactional surveys to capture the voice of the customer Further details can be found via the Proactis ProContract e-tendering portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/663ff7b3-33dc-44fa-843e-fb515234f0b6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Apr 2023 |
| Submission deadline | 13 Oct 2022 |
| Future notice date | Not specified |
| Award date | 17 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £172,209 |
| Lots value | Not specified |
| Awards value | £141,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WAKEFIELD AND DISTRICT HOUSING LIMITED |
| Locality | CASTLEFORD |
| Post town | Wakefield |
| Postcode | WF10 5HX |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE45 Wakefield |
| Local authority | Wakefield |
| Electoral ward | Castleford Central and Glasshoughton |
| Westminster constituency | Pontefract, Castleford and Knottingley |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | ACUITY RESEARCH & PRACTICE; M E L RESEARCH; SABIO |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 12 Apr 2023 at 15:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/663ff7b3-33dc-44fa-843e-fb515234f0b6
- 8 Sep 2022 at 14:06 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/534ec372-c8ef-4beb-be9f-75c8014d48a7
- 7 Sep 2022 at 08:35 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/106d0106-3ad1-431a-b87f-1bf1941f6e05

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/663ff7b3-33dc-44fa-843e-fb515234f0b6
  12th April 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/534ec372-c8ef-4beb-be9f-75c8014d48a7
  8th September 2022 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/106d0106-3ad1-431a-b87f-1bf1941f6e05
  7th September 2022 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3335163-a2f9-43c2-9025-63cfdafe3560. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a3335163-a2f9-43c2-9025-63cfdafe3560.json.