---
title: "Innovian +Infinity Gateway/Symphony Software Care Agreement"
ocid: "ocds-b5fd17-a36232b5-d978-45cf-82bc-6f500edb3fe3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a36232b5-d978-45cf-82bc-6f500edb3fe3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a36232b5-d978-45cf-82bc-6f500edb3fe3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a36232b5-d978-45cf-82bc-6f500edb3fe3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ST HELENS & KNOWSLEY TEACHING HOSPITALS NHS TRUST"
published: "2018-09-21"
---

# Innovian +Infinity Gateway/Symphony Software Care Agreement

Buyer: ST HELENS & KNOWSLEY TEACHING HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-a36232b5-d978-45cf-82bc-6f500edb3fe3

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## Summary

The procurement process involves the ST Helens & Knowsley Teaching Hospitals NHS Trust offering a tender for the "Innovian +Infinity Gateway/Symphony Software Care Agreement." This opportunity falls under the industry category of software maintenance and repair services and is based in Prescot, North West England. The procurement method utilised is selective, with the procurement type involving a call-off from a framework agreement. Key dates include a tender period that ended on 21st September 2018 and a contract period commencing on 1st December 2018 and concluding on 30th November 2019.

This tender presents significant opportunities for businesses in the software maintenance and repair sector, particularly for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that possess relevant capabilities. Organisations with experience in providing software care agreements, particularly within healthcare settings, would be well-positioned to compete, facilitating potential growth through collaborations with the NHS Trust and enhancing service delivery within the healthcare sector.

## Notice

Innovian + Infinity Gateway/Symphony Software Care Agreement. Dates Effective 1st December 2018 - 30th November 2019

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9c312932-dfd2-4dc2-8469-aa6bce3ec14f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2018 |
| Submission deadline | 21 Sep 2018 |
| Future notice date | Not specified |
| Award date | 21 Sep 2018 |
| Contract period | 1 Dec 2018 - 30 Nov 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £24,909 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ST HELENS & KNOWSLEY TEACHING HOSPITALS NHS TRUST |
| Locality | PRESCOT |
| Post town | Liverpool |
| Postcode | L35 5DR |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | Knowsley |
| Electoral ward | Whiston and Cronton |
| Westminster constituency | St Helens South and Whiston |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DRAEGER MEDICAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 21 Sep 2018 at 10:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9c312932-dfd2-4dc2-8469-aa6bce3ec14f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9c312932-dfd2-4dc2-8469-aa6bce3ec14f
  21st September 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a36232b5-d978-45cf-82bc-6f500edb3fe3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a36232b5-d978-45cf-82bc-6f500edb3fe3.json.