---
title: "Provision of Out of Hours Call Handling Service"
ocid: "ocds-b5fd17-a3a48898-a986-4d09-9138-597c1acf33de"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3a48898-a986-4d09-9138-597c1acf33de"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a3a48898-a986-4d09-9138-597c1acf33de.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a3a48898-a986-4d09-9138-597c1acf33de.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EPPING FOREST DISTRICT COUNCIL"
published: "2022-10-06"
---

# Provision of Out of Hours Call Handling Service

Buyer: EPPING FOREST DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-a3a48898-a986-4d09-9138-597c1acf33de

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## Summary

The Epping Forest District Council has awarded a contract for the Provision of Out of Hours Call Handling Service to Mears Limited. The contract, valued at £39,600 GBP, has a contract period starting from October 1, 2022, to September 30, 2023. The procurement method used was a direct Single tender action. The award was made on June 30, 2022, with the contract period aligning with the specified dates. The Council is suited for SMEs, providing opportunities for businesses in telephone-answering services in England.

This tender by Epping Forest District Council presents an opportunity for businesses in the telephone-answering services industry to grow. SMEs would find this tender particularly appealing due to the suitability for small businesses. With a contract value of £39,600 GBP, this tender allows businesses to participate in a direct procurement process with a specific contract period. The Council's focus on telephone-answering services can attract businesses looking to provide such services in the specified location.

## Notice

Provision of Out of Hours Call Handling Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ee122dbd-8874-4d0d-b2ed-484baa0fda30 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Oct 2022 |
| Submission deadline | 30 Apr 2020 |
| Future notice date | Not specified |
| Award date | 29 Jun 2022 |
| Contract period | 30 Sep 2022 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £39,600 |
| Lots value | Not specified |
| Awards value | £39,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EPPING FOREST DISTRICT COUNCIL |
| Locality | EPPING |
| Post town | Chelmsford |
| Postcode | CM16 4BZ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH35 West Essex |
| Local authority | Epping Forest |
| Electoral ward | Epping West & Rural |
| Westminster constituency | Epping Forest |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEARS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79510000 - Telephone-answering services

## Release History

- 6 Oct 2022 at 08:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ee122dbd-8874-4d0d-b2ed-484baa0fda30

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ee122dbd-8874-4d0d-b2ed-484baa0fda30
  6th October 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.eppingforestdc.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3a48898-a986-4d09-9138-597c1acf33de. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a3a48898-a986-4d09-9138-597c1acf33de.json.