---
title: "IBM Hardware and Software Maintenance"
ocid: "ocds-b5fd17-a3aa6250-738d-4869-af31-7735e839207e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3aa6250-738d-4869-af31-7735e839207e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a3aa6250-738d-4869-af31-7735e839207e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a3aa6250-738d-4869-af31-7735e839207e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Student Loans Company"
published: "2026-08-21"
---

# IBM Hardware and Software Maintenance

Buyer: Student Loans Company  
Current stage: Award  
OCID: ocds-b5fd17-a3aa6250-738d-4869-af31-7735e839207e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3aa6250-738d-4869-af31-7735e839207e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a3aa6250-738d-4869-af31-7735e839207e.json)

## Summary

Student Loans Company Limited procured a 24-month maintenance agreement covering IBM hardware and software. The requirement is primarily software maintenance and repair services, with associated support for IBM hardware, intended to keep the organisation’s IBM technology operational. Delivery covers the United Kingdom. The buyer is Student Loans Company Limited, based in Glasgow, Scotland. This is a technology support and maintenance requirement rather than a new equipment supply or software development project. It is relevant to businesses that maintain IBM hardware and software estates, provide technical fault repair and ongoing support, and can deliver services across the UK. The procurement is categorised as services and was suitable for small and medium-sized enterprises, while participation was not reserved for voluntary, community or social enterprises.

The procurement is complete and was awarded on 31 January 2025 to Specialist Computer Centres PLC. The award value is £999,405.80. The contract runs from 1 April 2025 to 31 March 2027. The original tender deadline was 21 March 2025 at 12:00. The process used a selective procedure as a call-off from a framework agreement. The published procurement value and awarded value are both £999,405.80. One supplier is identified as receiving the award. The outcome indicates that the buyer selected a framework supplier for a defined IBM hardware and software maintenance term, rather than running an unrestricted open competition for a new standalone service arrangement.

For suppliers assessing future demand, this award shows that Student Loans Company Limited buys substantial, multi-year support for an IBM technology estate through a framework call-off. A credible competitor would need demonstrable capability in IBM hardware maintenance, IBM software maintenance, fault diagnosis, repair, technical support and service continuity. It would also need the operational capacity to support a UK-wide requirement over a sustained service term, manage customer issues and meet contractual response and performance obligations. The award to Specialist Computer Centres PLC, identified as an SME, shows that a business of that scale can compete for this type of requirement. Firms with established IBM support expertise, reliable engineering and service-management resources, and framework access would be well placed when this buyer next tests the market.

## Notice

This procurement exercise was to place a maintenance agreement for both IBM hardware and software for a period of 24 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/656ba258-10f9-42d9-931c-7d8876728cdd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Aug 2026 |
| Submission deadline | 21 Mar 2025 |
| Future notice date | Not specified |
| Award date | 31 Jan 2025 |
| Contract period | 1 Apr 2025 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £999,405 |
| Lots value | Not specified |
| Awards value | £999,405 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Student Loans Company |
| Locality | GLASGOW |
| Postcode area | Not specified |
| Postcode | Not specified |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Specialist Computer Centres PLC |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 21 Aug 2026 at 10:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/656ba258-10f9-42d9-931c-7d8876728cdd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/656ba258-10f9-42d9-931c-7d8876728cdd
  21st August 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3aa6250-738d-4869-af31-7735e839207e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a3aa6250-738d-4869-af31-7735e839207e.json.