--- title: "NHS Halton CCG - Zero Tolerance Scheme for Primary Care Patients" ocid: "ocds-b5fd17-a3bc4346-a695-4e09-90fd-db89122da6ef" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3bc4346-a695-4e09-90fd-db89122da6ef" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a3bc4346-a695-4e09-90fd-db89122da6ef.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-a3bc4346-a695-4e09-90fd-db89122da6ef.json" source: "Contracts Finder" current_stage: "Planning" buyer: "NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT" published: "2017-10-20" --- # NHS Halton CCG - Zero Tolerance Scheme for Primary Care Patients Buyer: NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT Current stage: Planning OCID: ocds-b5fd17-a3bc4346-a695-4e09-90fd-db89122da6ef [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3bc4346-a695-4e09-90fd-db89122da6ef) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a3bc4346-a695-4e09-90fd-db89122da6ef.json) ## Summary The NHS Midlands and Lancashire Commissioning Support Unit is planning a procurement process titled "NHS Halton CCG - Zero Tolerance Scheme for Primary Care Patients", aimed at providing a secure general medical primary care service for patients with challenging or aggressive behaviour in Halton, North West England. Currently in the planning stage, key deadlines include an engagement end date set for 23rd February 2018, with potential contract commencement following a procurement process set to finalise by 3rd November 2017 at 12:00pm. The service falls under the category of general-practitioner services and aims to enhance healthcare delivery within the NHS.  This tender represents a significant opportunity for businesses specialising in healthcare services, particularly providers capable of delivering high-quality, safe, and effective general medical services. Companies with experience in managing sensitive patient interactions and those equipped to provide flexible consultation availability would be well-suited to compete. The contract offers an initial three-year term with the potential for a one-year extension, making it a lucrative prospect for businesses aiming to expand their operations in the healthcare sector. ## Notice The Violent Patient Scheme was introduced as a Directed Enhanced Service (DES) by the Department of Health (DH) following on from the cross-government Zero Tolerance campaign introduced in 2000, to tackle violence in the NHS. The guidance which provides the framework on the withholding of NHS treatment from violent and abusive patients was issued by the DH in 2000: 'Tackling violence towards GPs and their staff (HSC 2000/01), and in 2001: Withholding treatment from violent and abuse patients in NHS trusts (HSC2001/18)'. The aim of the service is to deliver high quality general medical primary care within a secure environment across identified areas within the Halton footprint, to accommodate patients who have demonstrated challenging or aggressive behaviour in their GP Practice. The provider is required to deliver a consistent, accessible, high quality, safe, effective healthcare service and dedicated administration for patients. The provider is expected to provide access to a telephone line between 8:00am-6.30pm Monday to Friday excluding bank holidays. The service will also provide access to in-hours face-to-face and telephone consultations within Halton, as required. Current activity levels are relatively low. Over the previous two years the number of patients registered on the scheme ranged between three and six. However, it is possible that the activity will increase, although the amount is unknown. The proposed contract is for an initial 3 years with the option to extend for a further 1-year period. Additional information: If you wish to express interest in this opportunity, please download the RfI document contained within this advert. Please then complete and return the document to mlscu.tenders@nhs.net by the deadline date of 12pm on Friday 3rd November 2017. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/612590a0-a74f-4d1b-9400-e0629f8474a7 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Oct 2017 | | Submission deadline | Not specified | | Future notice date | 23 Feb 2018 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT | | Locality | RUNCORN | | Post town | Warrington | | Postcode | WA7 5TD | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD7 Merseyside | | ITL 3 | TLD71 East Merseyside | | Local authority | Halton | | Electoral ward | Grange | | Westminster constituency | Runcorn and Helsby | | Delivery location | TLD North West (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85121100 - General-practitioner services ## Release History - 20 Oct 2017 at 14:08 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/612590a0-a74f-4d1b-9400-e0629f8474a7 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/612590a0-a74f-4d1b-9400-e0629f8474a7 20th October 2017 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/c602b03c-a87d-495a-b808-b10442fafe3c Zero Tolerance Service Specification - https://www.contractsfinder.service.gov.uk/Notice/Attachment/fe188d9b-0b7a-43ff-b903-4961c4298d10 Zero Tolerance RfI Document ## Notice URLs - http://www.haltconccg.nhs.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3bc4346-a695-4e09-90fd-db89122da6ef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a3bc4346-a695-4e09-90fd-db89122da6ef.json.