---
title: "Agents, Small and Mid-sized Businesses Research 24-26 SR1729172179"
ocid: "ocds-b5fd17-a3cc7da6-c193-4f51-b32d-d3d7473aee1f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3cc7da6-c193-4f51-b32d-d3d7473aee1f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a3cc7da6-c193-4f51-b32d-d3d7473aee1f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a3cc7da6-c193-4f51-b32d-d3d7473aee1f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2024-04-18"
---

# Agents, Small and Mid-sized Businesses Research 24-26 SR1729172179

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-a3cc7da6-c193-4f51-b32d-d3d7473aee1f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3cc7da6-c193-4f51-b32d-d3d7473aee1f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a3cc7da6-c193-4f51-b32d-d3d7473aee1f.json)

## Summary

The procurement process led by H M Revenue & Customs involves the purchase of services from a supplier specialising in Social Research for conducting three annual customer surveys for Agents, Small, and Mid-sized Businesses starting in 2024. The contract value is £1,618,386.72, and the procurement method is selective, calling off from a dynamic purchasing system. The contract period is from April 8, 2024, to April 7, 2028. The buying organisation is located in London, United Kingdom, and falls under the services category.

This tender opportunity created by H M Revenue & Customs is well-suited for businesses operating in the Social Research sector. Small and mid-sized businesses focusing on customer survey services could benefit from competing for this contract. The procurement stage is complete, and the contract has been awarded to IFF Research Limited, a large-scale supplier. This provides a growth opportunity for businesses looking to expand their presence in the social research industry and cater to the needs of HMRC's customer groups.

## Notice

HMRC are buying the services of a supplier who specialises in Social Research to conduct 3 annual waves of customers surveys for three HMRC customer groups: Agents, Small and Mid-size businesses (commencing 2024-26).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f36ac485-98ac-40f4-87ca-e649ac316eaa |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Apr 2024 |
| Submission deadline | 7 Apr 2024 |
| Future notice date | Not specified |
| Award date | 7 Apr 2024 |
| Contract period | 7 Apr 2024 - 7 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,618,386 |
| Lots value | Not specified |
| Awards value | £1,618,386 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IFF RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 18 Apr 2024 at 13:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f36ac485-98ac-40f4-87ca-e649ac316eaa

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f36ac485-98ac-40f4-87ca-e649ac316eaa
  18th April 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/391cf974-4d51-4099-9ff4-071014c74bee

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3cc7da6-c193-4f51-b32d-d3d7473aee1f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a3cc7da6-c193-4f51-b32d-d3d7473aee1f.json.