---
title: "Microsoft Unified Support"
ocid: "ocds-b5fd17-a3de3a7b-3de8-4310-94bf-380683b9463c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3de3a7b-3de8-4310-94bf-380683b9463c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a3de3a7b-3de8-4310-94bf-380683b9463c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a3de3a7b-3de8-4310-94bf-380683b9463c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CPS"
published: "2024-08-28"
---

# Microsoft Unified Support

Buyer: CPS  
Current stage: Award  
OCID: ocds-b5fd17-a3de3a7b-3de8-4310-94bf-380683b9463c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3de3a7b-3de8-4310-94bf-380683b9463c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a3de3a7b-3de8-4310-94bf-380683b9463c.json)

## Summary

The CPS has completed the tender process for a contract titled "Microsoft Unified Support" under the industry category of "Software package and information systems" (CPV 48000000). The procurement method was selective, specifically a call-off from a framework agreement. The contract, awarded to Microsoft Ltd, covers a range of essential services including cloud infrastructure, device management, and various productivity tools. Key dates include the tender end on 31 August 2024 and the contract period from 1 September 2024 to 31 August 2027. The services will be delivered across multiple regions in the United Kingdom, including London and the South East.

This tender creates significant opportunities for businesses that specialise in IT support and enterprise software solutions. With a contract value of £674,484, it represents a substantial investment in technology services. Although not specifically suited for SMEs or VCSEs, larger businesses or those capable of forming consortia could find valuable opportunities within this procurement. Companies with expertise in Microsoft products and enterprise support will be particularly well-positioned to benefit from similar future contracts.

## Notice

Microsoft Unified Support is a business-critical software system. The CPS relies on several critical services provided through Microsoft software and solutions. This includes cloud infrastructure for shared drives and casework tools, device management, video conferencing, telephony, email and other productivity and collaboration tools. As with any software, at an enterprise level, a support agreement is required. Microsoft Unified Support is a flexible service that provides access to Microsoft experts, tools, and best practices to help get the most out of our Microsoft products and services. Whether we need technical assistance, proactive guidance, or strategic advice, Microsoft Unified Support delivers the required support tailored to specific scenarios.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b8385522-da25-47d4-ba02-82bd02e946df |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Aug 2024 |
| Submission deadline | 30 Aug 2024 |
| Future notice date | Not specified |
| Award date | 22 Aug 2024 |
| Contract period | 31 Aug 2024 - 31 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £674,484 |
| Lots value | Not specified |
| Awards value | £674,484 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CPS |
| Locality | LONDON, |
| Post town | South West London |
| Postcode | SW1H 9EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 28 Aug 2024 at 15:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b8385522-da25-47d4-ba02-82bd02e946df

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b8385522-da25-47d4-ba02-82bd02e946df
  28th August 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3de3a7b-3de8-4310-94bf-380683b9463c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a3de3a7b-3de8-4310-94bf-380683b9463c.json.