---
title: "Staff Survey and Engagement Platform"
ocid: "ocds-b5fd17-a3ed6610-ddd9-4999-97a2-96f65f20b685"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3ed6610-ddd9-4999-97a2-96f65f20b685"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a3ed6610-ddd9-4999-97a2-96f65f20b685.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a3ed6610-ddd9-4999-97a2-96f65f20b685.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE BRITISH BROADCASTING CORPORATION (BBC)"
published: "2022-07-19"
---

# Staff Survey and Engagement Platform

Buyer: THE BRITISH BROADCASTING CORPORATION (BBC)  
Current stage: Award  
OCID: ocds-b5fd17-a3ed6610-ddd9-4999-97a2-96f65f20b685

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## Summary

The British Broadcasting Corporation (BBC) is seeking a supplier for a "Staff Survey and Engagement Platform" to enhance its employee engagement through comprehensive survey capabilities. This open procurement process includes a contract valued at £1,000,000, with a duration of three years, extendable by an additional two years. The tender period for responses concluded on 12 October 2020, while the contract commenced on 1 April 2022 and will run until 31 March 2027. This initiative falls under the customer survey services category and is pertinent to businesses involved in software solutions for employee engagement.

This tender represents an excellent opportunity for businesses specialising in software development and data analytics, particularly those offering platforms that support organisational culture and employee feedback mechanisms. Companies that can demonstrate a strong understanding of employee engagement strategies and proven experience in similar projects would be well-positioned to compete. The ongoing demand for such platforms across various sectors allows for further growth potential and partnerships within the realm of public sector contracts, particularly given the extensive use across BBC's commercial subsidiaries.

## Notice

The BBC has purchased a staff survey and engagement software-based platform solution, to be used for the vast majority of pan-BBC survey requirements. The requirement is for Staff Surveys, Exit Surveys and regular Pulse Surveys on an ongoing basis. This provision gives high quality data to respond to feedback related to Culture and Engagement at the BBC and to deliver one of the key objectives, of making the BBC an even greater place to work. This consistent measurement is critical in ensuring we can respond to the areas people are telling us we need to improve in. Evidence based decisions are formed, based on the organisational culture and our people. This is proven to assist with productivity, efficiency, innovation and managing employee turnover. A flexible platform also helps add value, as we can use it for satisfaction surveys and change management as well as staff surveys. In conducting this procurement, the BBC acted on its own behalf and as agent for all other BBC commercial subsidiaries and entities such as (but not limited to) BBC Studios, UKTV and BBC Studioworks who may potentially make use of the provisions procured. The contract is for 3 years, with options to extend by up to 24 further months. The estimated total contract value is inclusive of the maximum 5 year period

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/94c96d8f-eb95-442f-996d-0e0eb550a780 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jul 2022 |
| Submission deadline | 12 Oct 2020 |
| Future notice date | Not specified |
| Award date | 9 Jul 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | £1,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE BRITISH BROADCASTING CORPORATION (BBC) |
| Locality | LONDON |
| Post town | West London |
| Postcode | W12 7TS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | West End |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CULTURE AMP |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342310 - Customer survey services

## Release History

- 19 Jul 2022 at 10:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/94c96d8f-eb95-442f-996d-0e0eb550a780
- 28 Aug 2020 at 10:33 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a8aa05bc-9bac-4a37-9411-75e1735ec0ac

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/94c96d8f-eb95-442f-996d-0e0eb550a780
  19th July 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/a8aa05bc-9bac-4a37-9411-75e1735ec0ac
  28th August 2020 - Opportunity notice on Contracts Finder
- https://bbc.bravosolution.co.uk
  Jaggaer eTendering Portal

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a3ed6610-ddd9-4999-97a2-96f65f20b685. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a3ed6610-ddd9-4999-97a2-96f65f20b685.json.