---
title: "Student Support Services (May 2024) - AWARD"
ocid: "ocds-b5fd17-a408c5c5-7f88-4a81-b3f9-7c71cbad4749"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a408c5c5-7f88-4a81-b3f9-7c71cbad4749"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a408c5c5-7f88-4a81-b3f9-7c71cbad4749.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a408c5c5-7f88-4a81-b3f9-7c71cbad4749.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF HERTFORDSHIRE"
published: "2024-11-26"
---

# Student Support Services (May 2024) - AWARD

Buyer: UNIVERSITY OF HERTFORDSHIRE  
Current stage: Award  
OCID: ocds-b5fd17-a408c5c5-7f88-4a81-b3f9-7c71cbad4749

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## Summary

The University of Hertfordshire has completed the procurement process for a contract titled "Student Support Services (May 2024)" within the health and social work services industry category. This tender involves the provision of non-medical helpers to assist students across all study programmes throughout the academic year. The contract was awarded to Randstad Solutions Limited on 6th August 2024, with an initial term of three years starting from 17th September 2024, and includes a potential two-year extension. The procurement method was open procedure, with the tender process concluding on 3rd June 2024. The total contract value is £210,000, and the services will be delivered at the University of Hertfordshire, located at College Lane, Hatfield, Hertfordshire, AL10 9AB, and other specified locations including international territories.

This tender offers substantial opportunities for businesses specialising in providing health and social services, especially those capable of adapting to varying demands throughout the academic year. Companies with expertise in non-medical support services and strong performance records are well-suited to compete for such contracts. The emphasis on flexible supply to meet changing demands throughout the year can help SMEs and voluntary community and social enterprises (VCSEs) grow their business, particularly in the education sector. By aligning with the University’s robust policies regarding information security, data management, and service delivery, successful bidders can establish valuable long-term partnerships and potentially extend their contracts based on performance.

## Notice

The University is conducting a tender exercise to set up a contract with the successful bidder for the provision of non medical helpers to support students across all programmes of study throughout the academic year. It is anticipated that the contract will be awarded July 2024 with non medical helpers available to commence work for the start of the academic year in early September. The numbers of non-medical helpers required will not be finalised until students have completed registration and their individual needs have been assessed. Requirements may vary throughout the year so the successful bidder will need to flexible to meet changing demand. All University policies and regulations relating to information, security, data management, systems and services, will apply to all contracts resulting from this tender. The contract is for an initial term of three years subject to satisfactory performance with the option to extend by an additional two years with agreement by both parties.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9bee6cc6-064b-4ef5-85ce-de00f2ba3d69 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Nov 2024 |
| Submission deadline | 3 Jun 2024 |
| Future notice date | Not specified |
| Award date | 5 Aug 2024 |
| Contract period | 16 Sep 2024 - 16 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | Not specified |
| Awards value | £210,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF HERTFORDSHIRE |
| Locality | HERTFORDSHIRE |
| Post town | St Albans |
| Postcode | AL10 9AB |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Hatfield South West |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RANDSTAD SOLUTIONS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85140000 - Miscellaneous health services
- 85147000 - Company health services

## Release History

- 26 Nov 2024 at 13:49 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9bee6cc6-064b-4ef5-85ce-de00f2ba3d69
- 26 Nov 2024 at 13:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9bee6cc6-064b-4ef5-85ce-de00f2ba3d69

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9bee6cc6-064b-4ef5-85ce-de00f2ba3d69
  26th November 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.herts.ac.uk

## Provenance

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