---
title: "Customer Perception Study Tender"
ocid: "ocds-b5fd17-a414550a-df7b-4326-a6b2-62f025ca80ed"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a414550a-df7b-4326-a6b2-62f025ca80ed"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a414550a-df7b-4326-a6b2-62f025ca80ed.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a414550a-df7b-4326-a6b2-62f025ca80ed.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "ORDNANCE SURVEY"
published: "2023-01-18"
---

# Customer Perception Study Tender

Buyer: ORDNANCE SURVEY  
Current stage: Tender  
OCID: ocds-b5fd17-a414550a-df7b-4326-a6b2-62f025ca80ed

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a414550a-df7b-4326-a6b2-62f025ca80ed)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a414550a-df7b-4326-a6b2-62f025ca80ed.json)

## Summary

The Ordnance Survey has issued a tender for a Customer Perception Study. The research aims to understand strategic priorities, performance against needs, and overall sentiment of key stakeholders. The study will involve senior business leaders and data users to gather insights for enhancing strategic relevance. The tender falls under market research services in the services category. The procurement method is an open procedure with a deadline for submissions by February 20, 2023. The contract period starts on April 16, 2023, and lasts until April 16, 2028, providing growth opportunities for SMEs and VCSEs in the South East, United Kingdom.

This tender by Ordnance Survey offers opportunities for businesses specializing in market research services. Companies capable of conducting in-depth stakeholder analysis and translating insights into strategic actions are well-suited to compete. With a firm deadline for submissions and a long contract period, successful bidders can establish a strong foothold in serving the strategic needs of Ordnance Survey's key clients and partners. SMEs and VCSEs based in the South East of the United Kingdom are particularly positioned to leverage this tender for business growth and development.

## Notice

OS has been conducting research with our largest and most important clients, partners, and PSGA members since 2015. The objective of the research is to understand the strategic priorities of these stakeholders, understand how we are performing against their current and future needs and understand the overall sentiment. The awarded supplier will carry out research with senior business leaders and users of data to understand current perceptions of OS and to uncover how OS should change to remain strategically relevant to these customers over time. Additional information: The Tender documentation is free to access and download on the following link: Visit http://in-tendhost.co.uk/os to access the (In-tend) supplier portal. If you encounter any difficulties whilst using the system, you can contact our Support team by phoning 0844 2728810 or emailing support@in-tend.co.uk Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8321367e-0be9-429a-85bd-7785ea994e78 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jan 2023 |
| Submission deadline | 20 Feb 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 16 Apr 2023 - 16 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ORDNANCE SURVEY |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO16 0AS |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | Test Valley |
| Electoral ward | Chilworth, Nursling & Rownhams |
| Westminster constituency | Romsey and Southampton North |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 18 Jan 2023 at 15:51 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8321367e-0be9-429a-85bd-7785ea994e78

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8321367e-0be9-429a-85bd-7785ea994e78
  18th January 2023 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/os/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- http://in-tendhost.co.uk/os

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a414550a-df7b-4326-a6b2-62f025ca80ed. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a414550a-df7b-4326-a6b2-62f025ca80ed.json.