---
title: "Unified Support"
ocid: "ocds-b5fd17-a41aa4df-773b-4285-8186-2e1d65bb2878"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a41aa4df-773b-4285-8186-2e1d65bb2878"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a41aa4df-773b-4285-8186-2e1d65bb2878.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a41aa4df-773b-4285-8186-2e1d65bb2878.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS"
published: "2026-10-26"
---

# Unified Support

Buyer: DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS  
Current stage: Award  
OCID: ocds-b5fd17-a41aa4df-773b-4285-8186-2e1d65bb2878

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a41aa4df-773b-4285-8186-2e1d65bb2878)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a41aa4df-773b-4285-8186-2e1d65bb2878.json)

## Summary

The Department for Environment, Food & Rural Affairs (Defra) bought unified enterprise support across its Microsoft products. This is a software support service covering Microsoft’s product portfolio, rather than a purchase of software licences or bespoke software development. The contract is associated with Defra’s London address, and the stated delivery coverage extends across the United Kingdom and internationally. The requirement is relevant to suppliers providing coordinated, enterprise-level support for Microsoft products to a public-sector organisation.

The procurement is complete and was awarded to Microsoft. Defra used a selective call-off from a framework agreement. The award date was 29 September 2026. The awarded contract value is £6,903,095, and the contract period runs from 1 October 2026 to 30 September 2029. The original estimated procurement value was also £6,903,095. The process was not divided into lots. The procurement was marked unsuitable for small and medium-sized enterprises and voluntary, community and social enterprises. The award information identifies Microsoft as the selected supplier; no evaluation criteria are reported.

This award confirms demand at Defra for consolidated enterprise support spanning its Microsoft products, delivered at substantial organisational scale and with UK and international coverage. For a future competition for this same requirement, credible suppliers would need to demonstrate the ability to support a broad Microsoft product estate through a unified service, with the operational capacity to serve a large public-sector customer across multiple locations. The purchasing route used here was a framework call-off, so suppliers seeking to compete for comparable work would need access to an appropriate framework and the capability to meet its call-off requirements. The award to Microsoft indicates that an established Microsoft support provider was selected; businesses with relevant enterprise support delivery experience would be best placed to assess similar demand.

## Notice

Unified Enterprise support across all Microsoft products

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/44116dd3-2ad9-406c-be5f-1e9a74aff042 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Sep 2026 |
| Contract period | 1 Oct 2026 - 30 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,903,095 |
| Lots value | Not specified |
| Awards value | £6,903,095 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS |
| Locality | LONDON |
| Postcode area | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Microsoft Limited |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 26 Oct 2026 at 19:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/44116dd3-2ad9-406c-be5f-1e9a74aff042

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/44116dd3-2ad9-406c-be5f-1e9a74aff042
  26th October 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ff7c923f-e846-4de1-aa04-28b699cde6c3
  C35695 Microsoft Unified G-Cloud Call-Off_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a41aa4df-773b-4285-8186-2e1d65bb2878. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a41aa4df-773b-4285-8186-2e1d65bb2878.json.