---
title: "MHCLG RED Ticketing Software 12 month extension"
ocid: "ocds-b5fd17-a41f8ea2-b7c6-4b94-a498-9f8587b3ff83"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a41f8ea2-b7c6-4b94-a498-9f8587b3ff83"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a41f8ea2-b7c6-4b94-a498-9f8587b3ff83.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a41f8ea2-b7c6-4b94-a498-9f8587b3ff83.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES"
published: "2021-12-07"
---

# MHCLG RED Ticketing Software 12 month extension

Buyer: DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES  
Current stage: Award  
OCID: ocds-b5fd17-a41f8ea2-b7c6-4b94-a498-9f8587b3ff83

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## Summary

The procurement process involves the Department for Levelling Up, Housing and Communities, which has awarded a contract titled "MHCLG RED Ticketing Software 12 month extension." This procurement falls within the software package and information systems industry category, specifically valued at £70,110. The contract period commenced on 9 September 2021 and will conclude on 8 September 2022. This tender was executed under a selective procurement method, as a call-off from a framework agreement, and has been marked as complete as of 10 November 2021.

This contract presents a significant opportunity for small and medium-sized enterprises (SMEs) engaged in software development and related services, particularly those specialising in ticketing software solutions. Businesses that can demonstrate expertise in delivering comprehensive software packages within a framework agreement context would be well-suited to participate in similar future tenders, enabling them to support public sector goals and potentially expand their market presence.

## Notice

MHCLG RED Ticketing Software 12 month extension. This contract has been awarded and is published for transparency purposes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/801e9422-e25a-4e5a-8014-9a432fd12ccf |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Dec 2021 |
| Submission deadline | 6 Sep 2021 |
| Future notice date | Not specified |
| Award date | 10 Nov 2021 |
| Contract period | 8 Sep 2021 - 8 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,110 |
| Lots value | Not specified |
| Awards value | £70,110 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FRESHWORKS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 7 Dec 2021 at 13:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/801e9422-e25a-4e5a-8014-9a432fd12ccf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/801e9422-e25a-4e5a-8014-9a432fd12ccf
  7th December 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8844b05b-c66c-4197-8136-408090be5cbd

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a41f8ea2-b7c6-4b94-a498-9f8587b3ff83. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a41f8ea2-b7c6-4b94-a498-9f8587b3ff83.json.