---
title: "Provision of a Professional Mobile Radio (PMR) support Contract based in Cyprus and Gibraltar"
ocid: "ocds-b5fd17-a43b4dca-fa5d-4e03-83f9-c4892694a997"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a43b4dca-fa5d-4e03-83f9-c4892694a997"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a43b4dca-fa5d-4e03-83f9-c4892694a997.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a43b4dca-fa5d-4e03-83f9-c4892694a997.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2021-03-18"
---

# Provision of a Professional Mobile Radio (PMR) support Contract based in Cyprus and Gibraltar

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-a43b4dca-fa5d-4e03-83f9-c4892694a997

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## Summary

The Ministry of Defence is seeking a contractor for the provision of a Professional Mobile Radio (PMR) support service, specifically based in Cyprus and Gibraltar. This contract aims to supply essential engineering support and maintenance for deployed PMR systems, with a particular emphasis on a 24/7 helpdesk and emergency staff deployment. The procurement process has reached the award stage, with the contract awarded on 8th January 2021, for a total value of £144,000. The contract period commences on the same date and runs until 31st March 2021. The procurement method utilised is a selective tender through a framework agreement, with the initial tender period concluding on 31st December 2020.

This opportunity presents significant growth potential for businesses specialising in professional mobile radio support services, particularly those equipped to supply and maintain advanced communications technology. Companies that are Motorola partners and have the capability to provide 24/7 engineering support would be especially well-positioned to compete. Additionally, smaller enterprises with the relevant expertise may find this to be an accessible contract due to the Ministry of Defence's designation of the contract as suitable for SMEs.

## Notice

The Authority requires a 'Technology Neutral' Professional Mobile Radio (PMR) Team, who can provide equipment and engineering support to Deployed PMR systems at the overseas locations detailed above, specifically essential engineering support: - SQEP working day PMR helpdesk - To include out of hours 24/7 on-call engineering support - Maintain deployed PMR in Operational overseas locations - Emergency (48hrs) deployment of staff overseas (Circa to flight/Hotel availability) - Provide 2 Health Checks per year per area (1 each in Q1 2021) - Provide 2 Encryption visits per year in Cyprus (1 in Q2 2021) - Provide 3-4 line engineering support both in UK and overseas, to include the below standards; - Motorola platinum partner that is certified to sell and support - Motorola PMR/DMR Tier 3 and TETRA equipment - TRBOnet partner - Entel approved partner - Savox partner - Ability to offer/maintain any future required PMR equipment/service RFI was issued via CCS Framework RM3808 using the Direct Award Route to Market. One response was received.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3fd40eab-474e-4b0f-ace4-6822d7a0238a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Mar 2021 |
| Submission deadline | 31 Dec 2020 |
| Future notice date | Not specified |
| Award date | 8 Jan 2021 |
| Contract period | 8 Jan 2021 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £144,000 |
| Lots value | Not specified |
| Awards value | £48,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | CORSHAM, WILTSHIRE |
| Post town | Swindon |
| Postcode | SN13 9NR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Corsham Ladbrook |
| Westminster constituency | Chippenham |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RADIOCOMS SYSTEMS |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting

### Codes

- 31711423 - Microwave radio equipment

## Release History

- 18 Mar 2021 at 08:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3fd40eab-474e-4b0f-ace4-6822d7a0238a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3fd40eab-474e-4b0f-ace4-6822d7a0238a
  18th March 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ece87720-05d1-478d-afaf-b7f2df392cc4
  Call-Off Order Form
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/6c2b9559-64b0-41db-9c53-c12638b049b0
  Call-Off Order Form

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a43b4dca-fa5d-4e03-83f9-c4892694a997. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a43b4dca-fa5d-4e03-83f9-c4892694a997.json.