---
title: "DDaT23516 - ManageEngine ServiceDeskPlus"
ocid: "ocds-b5fd17-a4665174-5f25-4160-925d-bc8475f238c5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4665174-5f25-4160-925d-bc8475f238c5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a4665174-5f25-4160-925d-bc8475f238c5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a4665174-5f25-4160-925d-bc8475f238c5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2023-12-20"
---

# DDaT23516 - ManageEngine ServiceDeskPlus

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-a4665174-5f25-4160-925d-bc8475f238c5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4665174-5f25-4160-925d-bc8475f238c5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a4665174-5f25-4160-925d-bc8475f238c5.json)

## Summary

The UK SHARED BUSINESS SERVICES LIMITED has awarded a contract for the provision of ManageEngine ServiceDeskPlus. The contract, valued at £17,835 GBP, was sourced via Competitive Quotation. The contract period is from November 21, 2023, to November 20, 2024. The procurement method used was a limited Competitive Quotation process. The contract was awarded to Zoho Corporation Ltd located in Milton Keynes, Buckinghamshire. The tender was awarded on November 21, 2023, and the award notice was published on December 20, 2023, on Contracts Finder. The buying organisation is based in Swindon, England, with the contract delivery address postal code being SN2 1FF.

This contract for ManageEngine ServiceDeskPlus presents an opportunity for businesses in the services sector, specifically those offering IT services such as consulting, software development, and internet support. Small and medium-sized enterprises (SMEs) would be well-suited to compete due to the contract's suitability for SMEs. Businesses interested in providing software packages and information systems can find growth opportunities through similar procurement processes. The competitive quotation procurement method below the threshold provides a chance for agile and specialised businesses to participate in public procurement contracts and expand their market presence.

## Notice

***Please note this is an award notice, not a call for competition*** UK Research and Innovation had a requirement for the provision of ManageEngine ServiceDeskPlus. This Call Off contract has been sourced via Competitive Quotation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f8574f93-7d29-4e52-8cf2-37a43f229956 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Dec 2023 |
| Submission deadline | 16 Nov 2023 |
| Future notice date | Not specified |
| Award date | 21 Nov 2023 |
| Contract period | 21 Nov 2023 - 20 Nov 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £17,835 |
| Lots value | Not specified |
| Awards value | £17,835 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1UH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZOHO |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Dec 2023 at 14:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f8574f93-7d29-4e52-8cf2-37a43f229956

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f8574f93-7d29-4e52-8cf2-37a43f229956
  20th December 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/10b6cb69-bfad-42a1-9748-8a1f94b0c6cd

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4665174-5f25-4160-925d-bc8475f238c5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a4665174-5f25-4160-925d-bc8475f238c5.json.