---
title: "Market Research for logs policy Mystery Shopping for customer logs"
ocid: "ocds-b5fd17-a4d33ce4-f82c-4e91-b144-15d6b31d1599"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4d33ce4-f82c-4e91-b144-15d6b31d1599"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a4d33ce4-f82c-4e91-b144-15d6b31d1599.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a4d33ce4-f82c-4e91-b144-15d6b31d1599.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)"
published: "2021-08-13"
---

# Market Research for logs policy Mystery Shopping for customer logs

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)  
Current stage: Award  
OCID: ocds-b5fd17-a4d33ce4-f82c-4e91-b144-15d6b31d1599

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4d33ce4-f82c-4e91-b144-15d6b31d1599)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a4d33ce4-f82c-4e91-b144-15d6b31d1599.json)

## Summary

The Department of Health and Social Care (T&T) is conducting a procurement process for 'Market Research for logs policy Mystery Shopping for customer logs', aiming to improve policy questions regarding enforcement and communications. The tender, which had a total value of £200,000, was initiated using a selective procurement method through a call-off from a dynamic purchasing system. It was cancelled as of August 13, 2021, after being published on the same date. The contract period was set from April 19, 2021, to October 18, 2021, with a tender period that ended on April 18, 2021, at 12:00 PM BST, and the delivery location was specified as London, SW1H 0EU.

This procurement opportunity presents potential for companies specialising in market research and consultancy, particularly those with expertise in customer engagement strategies. Businesses that align with the services outlined in the tender and have experience working with public sector clients could leverage this opportunity to gain insights and establish relationships within the government sector. Despite the tender's cancellation, the outlined needs may lead to future similar contracts or related opportunities in public procurement that could be advantageous for growth-minded organisations.

## Notice

The provision of research to inform future policy questions about enforcement and improved communications/support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9a1726e5-c569-4133-967f-e5a1c27a9d64 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2021 |
| Submission deadline | 18 Apr 2021 |
| Future notice date | Not specified |
| Award date | 10 May 2021 |
| Contract period | 18 Apr 2021 - 18 Oct 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | Not specified |
| Awards value | £200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IPSOS MORI |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 13 Aug 2021 at 10:40 - TenderCancellation - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9a1726e5-c569-4133-967f-e5a1c27a9d64
- 12 Aug 2021 at 11:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1e73b23b-9866-4b6d-93c9-313146f0b8c7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9a1726e5-c569-4133-967f-e5a1c27a9d64
  13th August 2021 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/1e73b23b-9866-4b6d-93c9-313146f0b8c7
  12th August 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000NIGT/qAaqiYvGOntY3g773LjpBhg2KW23nvKTPdytc.yvVhc
  redacted 1335 - Contract Call Off Order Form Contract Terms (supplier dh signed) (1)_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4d33ce4-f82c-4e91-b144-15d6b31d1599. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a4d33ce4-f82c-4e91-b144-15d6b31d1599.json.