---
title: "Control room and back up control room software maintenance"
ocid: "ocds-b5fd17-a4df2d43-7b66-4176-ae22-9a547a4f4cbf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4df2d43-7b66-4176-ae22-9a547a4f4cbf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a4df2d43-7b66-4176-ae22-9a547a4f4cbf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a4df2d43-7b66-4176-ae22-9a547a4f4cbf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THIRTEEN HOUSING GROUP LIMITED"
published: "2026-08-13"
---

# Control room and back up control room software maintenance

Buyer: THIRTEEN HOUSING GROUP LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-a4df2d43-7b66-4176-ae22-9a547a4f4cbf

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## Summary

Thirteen Housing Group Limited procured services to maintain its control room and back-up control room software. The requirement covers ongoing software maintenance and support, lifecycle management, and assurance that integrations within the operational physical security information management (PSIM) environment continue to work effectively. This is a specialist software support and maintenance service, including maintenance and repair activities. Delivery is across England. The buyer is Thirteen Housing Group Limited, based in Middlesbrough. The requirement concerns operational technology supporting control room functions, so relevant providers are those able to maintain software used in live control room and associated back-up environments while managing software lifecycles and integration dependencies.

The procurement is complete and was awarded following a selective restricted procedure above the applicable threshold. The tender closed on 16 June 2026 at 5pm. The contract was awarded to Baydale Control Systems Limited on 13 July 2026, with an awarded value of £250,000. The contract period runs from 13 July 2026 to 12 July 2028. The award is active. Evaluation was for a service requirement covering software support, maintenance, lifecycle management and integration assurance. The procurement was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises. Baydale Control Systems Limited is the selected supplier.

This award demonstrates demand from Thirteen Housing Group for specialist support of operational PSIM software across primary and back-up control room environments. A credible future competitor would need practical capability in software maintenance, technical support and lifecycle management, together with the ability to assure integrations between the PSIM platform and connected operational systems. Experience of maintaining software used in control room settings would be relevant, as would the capacity to provide dependable ongoing support rather than a one-off implementation. The procurement route shows that a capable SME or voluntary, community or social enterprise can be considered for this type of requirement. Providers should be able to manage service continuity, diagnose faults, control software changes and support the buyer throughout the contract lifecycle.

## Notice

to provide ongoing maintenance, software support, lifecycle management, and integration assurance for the operational PSIM environment.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/941ecd52-b9a1-4750-92d7-5419c1b01f6a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2026 |
| Submission deadline | 16 Jun 2026 |
| Future notice date | Not specified |
| Award date | 13 Jul 2026 |
| Contract period | 13 Jul 2026 - 12 Jul 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | Not specified |
| Awards value | £250,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THIRTEEN HOUSING GROUP LIMITED |
| Locality | MIDDLESBROUGH |
| Postcode area | Cleveland |
| Postcode | TS2 1QG |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Middlesbrough |
| Electoral ward | Central |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Baydale Control Systems Limited |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services
- 72267000 - Software maintenance and repair services

## Release History

- 13 Aug 2026 at 14:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/941ecd52-b9a1-4750-92d7-5419c1b01f6a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/941ecd52-b9a1-4750-92d7-5419c1b01f6a
  13th August 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4df2d43-7b66-4176-ae22-9a547a4f4cbf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a4df2d43-7b66-4176-ae22-9a547a4f4cbf.json.